Mapped drives don't work when I login to my windows with Hello PIN

Vincent Chung Khui Pin 0 Reputation points
2025-01-23T03:48:58.6966667+00:00

Dear Sir/Mdm,

I am using windows 11 and I cannot access my network shared drive or mapped drives when using Pin to login to my windows but when I use Windows account password no issue to access my network shared drive.

Windows for business | Windows Server | Devices and deployment | Configure application groups
Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2025-01-23T06:53:38.4633333+00:00

    Hello,

    When you log in using a Windows Hello PIN, it authenticates you to your local machine, these credentials are not necessarily passed to network resources. Only passwords can be used for securing shared folders on Windows. Therefore, a PIN cannot be used as a remote authentication method to access a secure shared folder on another device.

    Windows Hello disrupts SMB access login to SMB shares. To enable SMB login, you must disable Windows Hello login, whether it's PIN or biometric, as all these methods interfere with SMB access login.

    Previous discussions about the same issue/bug:

    When using Windows Hello PIN, how to connect shared folders via SMB protocol on Android? - Microsoft Q&A

    Requiring Windows Hello sign-in (Win 10) created problem signing in to Shared Folder on another Win10 computer - Microsoft Q&A

    Can't pass authentication to access shared folder - Microsoft Q&A

    Windows network share not working with PIN, but works with account - Microsoft Community

    I hope this information helps.


    If the Answer is helpful, please click Accept Answer and upvote it.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.