Mapped drives don't work when I login to my windows with Hello PIN

Question

Dear Sir/Mdm,

I am using windows 11 and I cannot access my network shared drive or mapped drives when using Pin to login to my windows but when I use Windows account password no issue to access my network shared drive.

Answer 1

Hello,

When you log in using a Windows Hello PIN, it authenticates you to your local machine, these credentials are not necessarily passed to network resources. Only passwords can be used for securing shared folders on Windows. Therefore, a PIN cannot be used as a remote authentication method to access a secure shared folder on another device.

Windows Hello disrupts SMB access login to SMB shares. To enable SMB login, you must disable Windows Hello login, whether it's PIN or biometric, as all these methods interfere with SMB access login.

Previous discussions about the same issue/bug:

When using Windows Hello PIN, how to connect shared folders via SMB protocol on Android? - Microsoft Q&A

Requiring Windows Hello sign-in (Win 10) created problem signing in to Shared Folder on another Win10 computer - Microsoft Q&A

Can't pass authentication to access shared folder - Microsoft Q&A

Windows network share not working with PIN, but works with account - Microsoft Community

I hope this information helps.

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