Private Azure Account linked to old work-directory (no access to organization)

Question

Please help me, I do not have any clue how to fix this anymore.

I have a private Azure account and a private Microsoft account on the same email. In my Microsoft teams apps, it says I am connected to an ORG that I don't have the permission to. This ORG is apparently an old directory on Azure, that I have linked with my private Azure account, but it belongs to a place I used to work (or maybe it was a students-account).

In my Azure account on my private email, this ORG is indeed listet as my current (and only directory). I cannot find out how to leave it (or how to even delete my Azure account) as I have no access to any Organization. What is one to do in such case??

UPDATE:

I have found my "Tenant" due to "License-based subscriptions"? I however can't find any. I also cannot delete my Organization, because it is not linked to any subscription. I don't even have a subscription.

Notes:

• In the Teams app, I cannot turn this account off or delete it.
• In my Microsoft account settings, I cannot even see the ORG-connection anywhere

Answer 1

Hi @Malene Nielsen

According to your case description, your private Azure account is linked to an old work directory. For how to leave this organization, please refer to the Microsoft documentation.

How to leave an organization

If your organization allows users to remove themselves from external organizations, you can follow these steps to leave an organization.

1. Open your Organizations page. (Follow the steps in What organizations do I belong to, above.)
2. Under Other organizations you collaborate with (or Organizations if you don't have a home organization), find the organization that you want to leave, and then select Leave.
3. When asked to confirm, select Leave.
4. If you select Leave for an organization but you see the following message, it means you’ll need to contact the organization's admin, or privacy contact and ask them to remove you from their organization.

Why can’t I leave an organization?

In the Home organization section, there's no link to Leave your organization. Only an administrator can remove your account from your home organization.

For the external organizations listed under Other organizations you collaborate with, you might not be able to leave on your own, for example when:

• the organization you want to leave doesn’t allow users to leave by themselves
• your account has been disabled

In these cases, you can select Leave, but then you'll see a message saying you need to contact the admin or privacy contact for that organization to ask them to remove you.

Join a new organization

You need the new organization administrator to send an invitation to your Microsoft account email. Open the invitation email and click the link, and follow the prompts to join the new organization.

Other suggestions

Delete the Azure directory: If you don't have any subscriptions, you can try to delete the Azure directory. Log in to the Azure portal, navigate to Azure Active Directory > Management > Tenant properties, and select Delete tenant. For details, please refer to Cancel subscription in Azure portal.

Contact Microsoft Support: If the above steps cannot solve the problem, it is recommended to contact Microsoft Online Support for further help.

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