windows-10-network issue

Question

I have tried everything I can read to try and solve this. I’ve upgraded via dvd to Windows 20H2 in attempting to solve no internet on either Ethernet or WiFi connection!

When I run ipconfig I get no adapters.

Answer 1

Hello @1963Fuelie ,

I see that you have the "Trend Micro NDIS 6.0 Filter Driver" bound to your adapter. With the aim of eliminating anything that might be contributing to the problem, one could try temporarily uninstalling it.

Can you just reassure us that the event logs have been scoured for possibly related entries?

Do you have the know-how and tools to make live kernel memory dumps? It is a long shot, but to check that the basics are in place one could use the ndiskd extension to check the miniports:

0: kd> !ndiskd.miniports  
    Driver             NetAdapter          Name  
    ffff980ae8e83ab0   ffff980adac141c0    Bluetooth Device (Personal Area Network)  
    ffff980ada807020   ffff980ae04f21c0    Microsoft Wi-Fi Direct Virtual Adapter  
    ffff980ada807020   ffff980ada8081c0    Microsoft Wi-Fi Direct Virtual Adapter #3  
    ffff980ae0576060   ffff980ae0c751c0    WAN Miniport (Network Monitor)  
    ffff980ae0576060   ffff980ae0c601c0    WAN Miniport (IPv6)  
    ffff980ae0576060   ffff980ae0c5d1c0    WAN Miniport (IP)  
    ffff980ae0548a30   ffff980ae0c351c0    WAN Miniport (PPPOE)  
    ffff980adb374a30   ffff980ae0c461c0    WAN Miniport (PPTP)  
    ffff980adb36cab0   ffff980adb3771c0    WAN Miniport (L2TP)  
    ffff980adb891a30   ffff980ae05601c0    WAN Miniport (IKEv2)  
    ffff980adab8f2c0   ffff980adab901c0    WAN Miniport (SSTP)  
    ffff980ad9fe3a90   ffff980adbf451c0    Intel(R) Dual Band Wireless-AC 8265  
    ffff980ad9fe7a90   ffff980adfff41c0    Realtek PCIe GBE Family Controller  
0: kd> !ndiskd.miniport ffff980adbf451c0  
  
  
MINIPORT  
  
    Intel(R) Dual Band Wireless-AC 8265  
  
    Ndis handle        ffff980adbf451c0  
    Ndis API version   v6.60  
    Adapter context    ffff980ad18f5ab0  
    Driver             ffff980ad9fe3a90 - Netwtw06  v19.1  
    Network interface  ffff980ad15518a0  
  
    Media type         802.3  
    Physical medium    Native802.11  
    Device instance    PCI\VEN_8086&DEV_24FD&SUBSYS_10108086&REV_78\40A3CCFFFFABE9A100  
    Device object      ffff980adbf45070    !miniport ffff980adbf451c0 -device  
    MAC address        40-a3-cc-ab-e9-a1  
  
  
STATE  
  
    Miniport           Running  
    Device PnP         Started             !miniport ffff980adbf451c0 -log  
    Datapath           Normal  
    Interface          Up  
    Media              Connected  
    Power              D0  
    References         0n24                !miniport ffff980adbf451c0 -ref  
    Total resets       0  
    Pending OID        None  
    Flags              BUS_MASTER, SG_DMA, DEFAULT_PORT_ACTIVATED,  
                       SUPPORTS_MEDIA_SENSE, DOES_NOT_DO_LOOPBACK,  
                       MEDIA_CONNECTED  
    PnP flags          PM_SUPPORTED, DEVICE_POWER_ENABLED, RECEIVED_START,  
                       HARDWARE_DEVICE, WAKE_CAPABLE, CANCELLED_WAKEUP_TIMER  
  
  
WIRELESS  
  
    This network adapter uses the WDI driver framework.  
    WDI state          ffff980adc649000  
  
  
BINDINGS  
  
    Protocol list      Driver              Open               Context  
    Filter list        Driver              Module             Context  
  
    Miniport hook                                             Context  
    WDI                                                       ffff980adc649000  
  
    Some binding data appears to be paged out.  Retrying to display bindings  
    with less detail.  
  
  
  
BINDINGS  
  
    Protocol list      Driver              Open               Context  
    NDISUIO            ffff980adc9196e0    ffff980adc9aaa60   ffff980adc6a6dd0  
    RSPNDR             ffff980adc94ca20    ffff980adc99ca20   ffff980adc98a010  
    LLTDIO             ffff980adc94faa0    ffff980adc98bb20   ffff980adc992d00  
    TCPIP              ffff980ad15548e0    ffff980adc9a7010   ffff980adc9a55a0  
    TCPIP6             ffff980ad15278e0    ffff980adc919a90   ffff980adc99d8b0  
  
    Filter list        Driver              Module             Context  
    Microsoft NDIS Capture-0005  
                       ffff980aeadaa290    ffff980ad2cddc70   ffff980add480cd0  
    WFP 802.3 MAC Layer LightWeight Filter-0000  
                       ffff980ad1572af0    ffff980adc9a0aa0   ffff980adc9a1aa0  
    Microsoft NDIS Capture-0004  
                       ffff980aeadaa290    ffff980ae1cbbc70   ffff980ae9026a20  
    QoS Packet Scheduler-0000  
                       ffff980ace460dd0    ffff980adc99f770   ffff980adb6af5a0  
    Microsoft NDIS Capture-0003  
                       ffff980aeadaa290    ffff980ae8e57c70   ffff980ae4674050  
    Native WiFi Filter Driver-0000  
                       ffff980ad9991dc0    ffff980adc98eaa0   ffff980adc97e020  
    Microsoft NDIS Capture-0002  
                       ffff980aeadaa290    ffff980ae9fb9c70   ffff980ad9815760  
    Virtual WiFi Filter Driver-0000  
                       ffff980ad18f1cd0    ffff980adc9798a0   ffff980adc98c010  
    Microsoft NDIS Capture-0001  
                       ffff980aeadaa290    ffff980ae2fcbc70   ffff980adfeda670  
    WFP Native MAC Layer LightWeight Filter-0000  
                       ffff980ad1572d30    ffff980adc963b70   ffff980adc9788a0  
    Microsoft NDIS Capture-0000  
                       ffff980aeadaa290    ffff980ae97a3c70   ffff980adff4f9e0  
  
  
MORE INFORMATION  
  
    !minidriver ffff980ad9fe3a90 -handlers   !miniport ffff980adbf451c0 -offloads  
    !miniport ffff980adbf451c0 -pm         !miniport ffff980adbf451c0 -protocoloffloads  
    !oid -miniport ffff980adbf451c0        !miniport ffff980adbf451c0 -timers  
    !pendingnbls ffff980adbf451c0  
    !miniport ffff980adbf451c0 -wol        !miniport ffff980adbf451c0 -filterdb  
    !miniport ffff980adbf451c0 -rcvqueues   !miniport ffff980adbf451c0 -rcvfilter  
    !miniport ffff980adbf451c0 -rss        !miniport ffff980adbf451c0 -nicswitch  
    !miniport ffff980adbf451c0 -hw         !miniport ffff980adbf451c0 -ss  
    !miniport ffff980adbf451c0 -ports      !miniport ffff980adbf451c0 -wmi  
0: kd> q  

If you can easily get this information, then we could drill down further. However, this is probably equivalent of using a hammer to crack a nut.

Gary

Answer 2

Hello @1963Fuelie ,

[Apologies if this message appears twice - I posted it about 2 hours ago, but could not find it later - even in the "Activity" section of my profile.]

May I ask again, whether you have scoured the event log for possibly related events? I guess that you have but it would be nice to have that confirmed.

I mentioned the ndiskd (NDIS Kernel Debugger extension) possibility in case you had the necessary tools already installed and experience of using them (Debugging Tools for Windows, live system kernel memory dumping utility, etc.). It would be too big an undertaking to pursue this approach without that background.

Can you show the values of the Bind and Export entries in the registry at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Linkage?

Gary

Answer 3

Here is the data:

I looked them up:
\Device{4C08E867-0EAA-46FA-B790-223755392BE1} Microsoft Kernel Debug Network Adapter
\Device{CB406EA6-4269-45CC-8F70-DBEC60A26F64} TAP-Windows Adapter V9
\Device{4EEF51CF-65E5-411F-B140-F6F4CB2BAFF6} Bluetooth Device (Personal Area Network)
\Device{ADCC9DC2-8EB4-43F9-B493-51E653B1D0C0} Intel(R) 82577LM Gigabit Network Connection
\Device{8A731490-A9E4-4F8A-AAD8-0FFD7A7A471F} Intel(R) Dual Band Wireless-AC 7260
\Device{15515F34-CE7B-4ECC-BAA9-6924BBD131B8} Microsoft Wi-Fi Direct Virtual Adapter
\Device{1012E1C7-0493-4A76-8B7B-37D7DA72D167} Microsoft Wi-Fi Direct Virtual Adapter

Answer 4

But if you noticed in the previous post many services have stopped...

Answer 5

Attached are the Windows 10 20H2 build install errors in the event log.
52815-windows-10-20h2-install-errors-in-event-log.txt