Calendy system

Question

Calendy system

Jason Henry 20

I have somebody trying to link Calendy to an O365 email address but it is saying that in needs permission from an administrator. I am the administrator and I can't find the request in the Entra Admin Center. How can I check to see who the assigned administrator is?

Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-15T00:40:26.5+00:00

Hello Jason Henry,

Thank you for posting a query on Microsoft Q&A.

Users are being prompted for permission when accessing the Calendy application, whereas the Global Administrator in the Entra Admin Center is not receiving permission requests.

We suggest you go to Azure portal - Manage Entra ID - User Settings

Ensure that the Restrict access to "Microsoft Entra admin center" option is set to NO as shows below

Also, make sure the users are added in Users and Groups on this Calendy System application

You can check this by going to Azure portal - Manage Entra ID - Enterprise Applications - Calendy System

Here you can see users and groups as shown below
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-17T19:01:56.71+00:00

Hello Jason Henry,

You mentioned when a user trying to link Calendly to O365 email address, it is asking permission from administrator.

Please let us know what permission it is asking for. (if you share a screenshot, it will be helpful).

On the other query, you mentioned unable to see requests in Entra Admin Center.

Please let us know what requests you are looking for, so that we can understand and direct you to see those requests.

On the third part, please find below the roles and the permissions on Enterprise Applications in Azure portal.

An Application Administrator can create and manage all aspects of app registrations and enterprise apps.

A Cloud Application Administrator can create and manage all aspects of app registrations and enterprise apps except App Proxy.

A Global Administrator can manage all aspects of Microsoft Entra ID and Microsoft services that use Microsoft Entra identities.

Please refer the below document to further understanding of various roles in Azure Portal.

https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference

Hope this information helps answering your queries. Please let us know if you have any further queries.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-18T16:52:30.36+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-19T17:42:44.8+00:00

Hello,

I went to the users and groups in Entra and their names are not there. I tried to click on "Add user/group" but it did not let me create the users. How can I create the users?

Thanks,

Jason
Jason Henry 20 Reputation points

2025-02-19T18:03:51.66+00:00

Here are screenshots of the messages you requested. Wondering why I don't just receive an email with a notification to approve?
Jason Henry 20 Reputation points

2025-02-19T18:06:05.7+00:00

Here is the attached message requested.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-19T19:04:27.2633333+00:00

Hello Jason Henry,

I was not able to see any screenshots you have shared. Please share it with us in Private message.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-26T00:16:19.59+00:00

Hello Jason Henry,

We haven’t heard from you on the last response in private message and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-26T00:27:38.8433333+00:00

I have no resolution yet. I am attaching the screenshots again. Please confirm that you are able to view them. Thanks! JasonMessage 2.JPG
Jason Henry 20 Reputation points

2025-02-26T00:28:02.2566667+00:00

Message 1.JPG
Jason Henry 20 Reputation points

2025-02-26T00:28:35.9766667+00:00

Here is the other message. Message 1.JPG
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-26T18:02:05.2833333+00:00

Hello Jason Henry,

Thank you for the screenshots provided.

We understand that user is updated that admin received consent request to access the app.

And Admin will receive consent request the user is asked for.

When Admin approve the consent request, then application Calendy System will get access to the below four resources in the tenant.

Maintain access to data you have given it access to

sign-in and read user profile

have full access to user calendars

Read and write user and shared calendars

Please refer the below document to understand the delegated permission and consent.

https://learn.microsoft.com/en-us/entra/identity-platform/permissions-consent-overview
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-27T16:25:34.13+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-28T17:58:22.57+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-28T18:16:13.63+00:00

Hello,

Regarding this comment....

When Admin approve the consent request, then application Calendy System will get access to the below four resources in the tenant.

This is the part that I don't understand. I am the admin and I don't see the request? This is what I need to resolve. Can you assist?
Jason Henry 20 Reputation points

2025-02-28T18:17:19.9333333+00:00

Hello

Thank you for getting back to me. I looked at the "Restrict access to Microsoft Entra admin center" and moved it to "No."

Problem is that I don't see the request. I am an admin but can't approve the request because I can't see it.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-28T19:18:27.89+00:00

Hello Jason Henry,

Thanks for the update.

When you navigate to Azure portal - Enterprise Applications - User Settings - Consent and Permissions, you can see the reviewers who will get the admin consent.

1.Please make sure you have been added in reviewers as user or part of group or role.

2.Selected users will receive email notifications for requests

If this option is set to yes, then selected users will receive email notifications when admin consent requests are created.

Make sure this option is set to "yes"

3.Consent request expires after (days)

This controls the maximum number of days admin consent requests stay active before expiring. The default value is 30 days and we can set it to maximum of 60 days.
Jason Henry 20 Reputation points

2025-03-04T21:53:05.8633333+00:00

This solved the problem. Thank you very much for your help. It is working now.

Accepted answer

0 additional answers

Your answer

Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-15T00:40:26.5+00:00

Hello Jason Henry,

Thank you for posting a query on Microsoft Q&A.

Users are being prompted for permission when accessing the Calendy application, whereas the Global Administrator in the Entra Admin Center is not receiving permission requests.

We suggest you go to Azure portal - Manage Entra ID - User Settings

Ensure that the Restrict access to "Microsoft Entra admin center" option is set to NO as shows below

Also, make sure the users are added in Users and Groups on this Calendy System application

You can check this by going to Azure portal - Manage Entra ID - Enterprise Applications - Calendy System

Here you can see users and groups as shown below
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-17T19:01:56.71+00:00

Hello Jason Henry,

You mentioned when a user trying to link Calendly to O365 email address, it is asking permission from administrator.

Please let us know what permission it is asking for. (if you share a screenshot, it will be helpful).

On the other query, you mentioned unable to see requests in Entra Admin Center.

Please let us know what requests you are looking for, so that we can understand and direct you to see those requests.

On the third part, please find below the roles and the permissions on Enterprise Applications in Azure portal.

An Application Administrator can create and manage all aspects of app registrations and enterprise apps.

A Cloud Application Administrator can create and manage all aspects of app registrations and enterprise apps except App Proxy.

A Global Administrator can manage all aspects of Microsoft Entra ID and Microsoft services that use Microsoft Entra identities.

Please refer the below document to further understanding of various roles in Azure Portal.

https://learn.microsoft.com/en-us/entra/identity/role-based-access-control/permissions-reference

Hope this information helps answering your queries. Please let us know if you have any further queries.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-18T16:52:30.36+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-19T17:42:44.8+00:00

Hello,

I went to the users and groups in Entra and their names are not there. I tried to click on "Add user/group" but it did not let me create the users. How can I create the users?

Thanks,

Jason
Jason Henry 20 Reputation points

2025-02-19T18:03:51.66+00:00

Here are screenshots of the messages you requested. Wondering why I don't just receive an email with a notification to approve?
Jason Henry 20 Reputation points

2025-02-19T18:06:05.7+00:00

Here is the attached message requested.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-19T19:04:27.2633333+00:00

Hello Jason Henry,

I was not able to see any screenshots you have shared. Please share it with us in Private message.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-26T00:16:19.59+00:00

Hello Jason Henry,

We haven’t heard from you on the last response in private message and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-26T00:27:38.8433333+00:00

I have no resolution yet. I am attaching the screenshots again. Please confirm that you are able to view them. Thanks! JasonMessage 2.JPG
Jason Henry 20 Reputation points

2025-02-26T00:28:02.2566667+00:00

Message 1.JPG
Jason Henry 20 Reputation points

2025-02-26T00:28:35.9766667+00:00

Here is the other message. Message 1.JPG
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-26T18:02:05.2833333+00:00

Hello Jason Henry,

Thank you for the screenshots provided.

We understand that user is updated that admin received consent request to access the app.

And Admin will receive consent request the user is asked for.

When Admin approve the consent request, then application Calendy System will get access to the below four resources in the tenant.

Maintain access to data you have given it access to

sign-in and read user profile

have full access to user calendars

Read and write user and shared calendars

Please refer the below document to understand the delegated permission and consent.

https://learn.microsoft.com/en-us/entra/identity-platform/permissions-consent-overview
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-27T16:25:34.13+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-28T17:58:22.57+00:00

Hello Jason Henry,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Jason Henry 20 Reputation points

2025-02-28T18:16:13.63+00:00

Hello,

Regarding this comment....

When Admin approve the consent request, then application Calendy System will get access to the below four resources in the tenant.

This is the part that I don't understand. I am the admin and I don't see the request? This is what I need to resolve. Can you assist?
Jason Henry 20 Reputation points

2025-02-28T18:17:19.9333333+00:00

Hello

Thank you for getting back to me. I looked at the "Restrict access to Microsoft Entra admin center" and moved it to "No."

Problem is that I don't see the request. I am an admin but can't approve the request because I can't see it.
Venkata Jagadeep 1,400 Reputation points Microsoft External Staff Moderator

2025-02-28T19:18:27.89+00:00

Hello Jason Henry,

Thanks for the update.

When you navigate to Azure portal - Enterprise Applications - User Settings - Consent and Permissions, you can see the reviewers who will get the admin consent.

1.Please make sure you have been added in reviewers as user or part of group or role.

2.Selected users will receive email notifications for requests

If this option is set to yes, then selected users will receive email notifications when admin consent requests are created.

Make sure this option is set to "yes"

3.Consent request expires after (days)

This controls the maximum number of days admin consent requests stay active before expiring. The default value is 30 days and we can set it to maximum of 60 days.
Jason Henry 20 Reputation points

2025-03-04T21:53:05.8633333+00:00

This solved the problem. Thank you very much for your help. It is working now.

Answer 1

Hello Jason Henry,

I understand you are trying to link Calendly to an O365 email address but getting "Approval required" screen and unable to find those consent requests.

To find the assigned administrator who can approve consent requests, you can check below:

Go to Microsoft Entra Admin Center -> Enterprise applications -> Consent and permissions -> Admin consent settings -> Click on Users to find reviewers

enter image description here

Now, I tried to link Calendly to an O365 email address from one test user account and got "Approval required screen" as below:

enter image description here

Once justification is added and clicked on Request approval option, I got below screen:

enter image description here

To approve these consent requests, login to Microsoft Entra Admin Center with that Reviewer user account having Global Administrator access:

Go to Microsoft Entra Admin Center -> Enterprise applications -> Under Activity -> Admin consent requests -> Select Calendly application -> Review permissions and consent

enter image description here

After clicking on "Review permissions and consent", approve consent as below:

enter image description here

Once consent is approved, you will be able to link Calendly to an O365 email address successfully.

Hope this helps to resolve the issue!

Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

User's image

If you have any other questions or are still running into more issues, let me know in the "comments" and I would be happy to help you.

SrideviM 5,715 Reputation points Microsoft External Staff Moderator

2025-03-03T13:34:23.41+00:00

Hello Jason Henry,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.
SrideviM 5,715 Reputation points Microsoft External Staff Moderator

2025-03-04T10:22:10.58+00:00

Hello Jason Henry,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

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Calendy system

0 additional answers

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