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Duplicate message... Sent emails not being stored
Sent Emails Not Appearing in Sent Items in Outlook 365
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DebraH
0
Reputation points
Having issues with emails not appearing in the sent items for both a Gmail and Exchange account. This problem arose suddenly without any changes made to the setup. Using Outlook as part of Office 365 on a desktop and Samsung Email on a phone. Any assistance would be appreciated.
This question is related to the following Learning Module
Outlook | Windows | Classic Outlook for Windows | For business
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Diane Poremsky MVP 506 Reputation points MVP Volunteer Moderator2025-02-17T00:58:15.7966667+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2025-02-17T05:30:52.3133333+00:00 Hi @Debra Hall ,
Welcome to our forum!
Agree with Diane, i notice that you have post a same thread, please focus on a thread to discuss your issue. Thanks for your understanding and support!
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