0x80040610 error

Question

0x80040610 error. Keeps coming in and will not go away. How to drill down to the folder trying to send

Answer 1

Hi @Dunsmore, Kenneth ,

The error code 0x80040610 in Outlook usually indicates an issue with sending emails, often related to message size limits or corrupted data files. Here are some steps you can take to troubleshoot and identify the folder causing the issue:

1. Check for Large Emails: Look for any large emails in your Outbox or Sent Items folder that might be causing the issue. Try deleting or moving them to another folder.
2. Create a New Outlook Profile: Sometimes, creating a new profile can resolve persistent issues. Go to Control Panel > Mail > Show Profiles and create a new profile.
3. Adjust the Message Size Limit on the Server: If you have administrative access, you can adjust the message size limit on the Exchange server. Refer to the: https://learn.microsoft.com/en-us/outlook/troubleshoot/message-body/attachment-size-exceeds-the-allowable-limit-error?source=recommendations

If these steps don't resolve the issue, you might need to provide more detailed information:

1. What type of account are you using? IMAP or POP or Exchange?
2. What detailed version of Outlook are you using?

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