Cannot verify my domain Microsoft for Startups Founders Hub

Question

Cannot verify my domain Microsoft for Startups Founders Hub

Jack Ducat 50

I cannot verify my domain on Microsoft for Startups Founders Hub.

My company owns the domain, I've provided several documents containing the required information (including domain ownership records and website screenshots with relevant details) and my domain verification was rejected multiple times.

I also received no information on what was lacking in my domain verification documents.

Need assistance to get this resolved asap.

.................................................................................................................................................................................................................................................................................................................................................................................................................................

Rakesh Gurram 15,715 Reputation points Microsoft External Staff Moderator

2025-02-24T03:30:34.8966667+00:00

Hi Jack Ducat,

Could you kindly confirm if you have submitted a support request with Founders Hub? If so, we would greatly appreciate it if you could share the support request number with us. This will allow us to follow up internally and assist you more efficiently in resolving the issue.

As a kind reminder, verification requests are typically reviewed within three business days. However, response times may be longer if additional verification is required.

Thank you for your patience and understanding.
Jack Ducat 50 Reputation points

2025-02-24T03:44:06.7266667+00:00

Hi Rakesh,

The support request number is 2502240040001040. Thanks.
Jack Ducat 50 Reputation points

2025-02-24T03:47:40.1966667+00:00

Your ticket number is 2502240040001040
Rakesh Gurram 15,715 Reputation points Microsoft External Staff Moderator

2025-02-24T04:38:44.9666667+00:00

Hi Jack Ducat,

Thank you for the information. We’ll connect with the support team internally to assist in resolving your issue.

Thank you for your patience and understanding.
DUC NGUYEN 0 Reputation points

2025-03-21T04:59:22.0733333+00:00

Hi @Rakesh Gurram,

We had the same problem, I cannot verify my domain on Microsoft for Startups Founders Hub.

My company owns the domain, I've provided several documents containing the required information (including domain ownership records and website screenshots with relevant details) and my domain verification was rejected multiple times.

Here is our website information: wetex.com.vn

On the website in the footer, it is clearly stated that our company owns this domain, including:

(1) Wetex (2) TEX TECHNOLOGY SOLUTIONS JOINT STOCK COMPANY. All rights reserved

I also received no information on what was lacking in my domain verification documents.

Please help us and Manythanks,

1 answer

Your answer

Rakesh Gurram 15,715 Reputation points Microsoft External Staff Moderator

2025-02-24T03:30:34.8966667+00:00

Hi Jack Ducat,

Could you kindly confirm if you have submitted a support request with Founders Hub? If so, we would greatly appreciate it if you could share the support request number with us. This will allow us to follow up internally and assist you more efficiently in resolving the issue.

As a kind reminder, verification requests are typically reviewed within three business days. However, response times may be longer if additional verification is required.

Thank you for your patience and understanding.
Jack Ducat 50 Reputation points

2025-02-24T03:44:06.7266667+00:00

Hi Rakesh,

The support request number is 2502240040001040. Thanks.
Jack Ducat 50 Reputation points

2025-02-24T03:47:40.1966667+00:00

Your ticket number is 2502240040001040
Rakesh Gurram 15,715 Reputation points Microsoft External Staff Moderator

2025-02-24T04:38:44.9666667+00:00

Hi Jack Ducat,

Thank you for the information. We’ll connect with the support team internally to assist in resolving your issue.

Thank you for your patience and understanding.
DUC NGUYEN 0 Reputation points

2025-03-21T04:59:22.0733333+00:00

Hi @Rakesh Gurram,

We had the same problem, I cannot verify my domain on Microsoft for Startups Founders Hub.

My company owns the domain, I've provided several documents containing the required information (including domain ownership records and website screenshots with relevant details) and my domain verification was rejected multiple times.

Here is our website information: wetex.com.vn

On the website in the footer, it is clearly stated that our company owns this domain, including:

(1) Wetex (2) TEX TECHNOLOGY SOLUTIONS JOINT STOCK COMPANY. All rights reserved

I also received no information on what was lacking in my domain verification documents.

Please help us and Manythanks,

Answer 1

@Jack Ducat As per case summary the issue is resolved.

Issue: Domain verification failed

Cause: Backend system verification failed

Solution: Product group validated the information provided and verified the domain. The issue with domain verification is now resolved.

Since the Microsoft Q&A community has a policy that the question author cannot accept their own answer. They can only accept answers by others, I' have summarized and posted the solution/answer to benefit the community users to find the answers quickly.

If the response helped, do "Accept Answer" and up-vote it

Share via

Cannot verify my domain Microsoft for Startups Founders Hub

1 answer

Your answer