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RuntimeBroker shutting down (no restart) windows 10 virtual machine on esxi. event ID 1074

mrcmobile 6 Reputation points
2021-01-04T20:02:55.22+00:00

Hello, could you give me a suggestion to try to solve this random problem that happens on 2 or 3 virtual machines (win 10 build 1909) running on esx host?
These vmachines shutdown randomly (no restart) without a rule. When it happensd I need to start manually virtual machine.
This behavior It is not linked to windows updates or something else. It appens also during working hours, and not on all virtual machines. Some virtual machines (same specs) are not affected.

On event viewer I find event id 1074: The process C:\Windows\System32\RuntimeBroker.exe (COMPUTERNAME) has initiated the power off of a computer (COMPUTERNAME) on behalf of user DOMAIN\REMOTEVMUSER for the following reason: Other (Unplanned)”

No useful

53412-cattura.png

I don't know how to solve...

thank you

marco

ps: on this link they talk about it, without a solution: https://social.technet.microsoft.com/Forums/en-US/da81c9c7-59e6-490b-b38b-120c86494fb5/runtimebroker-shutting-down-machine?forum=win10itprogeneral

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. mrcmobile 6 Reputation points
    2023-01-24T17:44:08.86+00:00

    Yesterday again! System win10 22h2 is updated but it still random shutdown, no restart, this is the problem!
    More: we have also updated all vmware infrastructure, but problem still persist.
    User's image

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  2. George Natsoulis 0 Reputation points
    2023-02-02T07:57:55.35+00:00

    Same problem here on Windows 11 Pro (physical machine).

    Screenshot_42

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  3. Tim N 0 Reputation points
    2023-02-09T06:35:16.4933333+00:00

    I'm having the exact same problem with a VM running Windows 10. It's not Windows Updates because I have Windows Updates disabled and I use Action1 to manage updates, and when updates are installed Action1 does a restart. Be nice to see someone solve this shutdown issue.

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  4. RushJet1 0 Reputation points
    2023-04-05T15:26:16.3666667+00:00

    Try this: https://www.top-password.com/blog/fix-windows-10-keeps-going-to-sleep-after-2-minutes/ I know it says "every 2 minutes" but in effect it randomly happens for some machines and not others. Not sure why. This might not fix everyone's problems but it has fixed this issue on many PCs at my job.