Getting error whilst trying to Map Network drive on Windows 11

Question

I have recently purchased a Windows 11 laptop to replace an older Windows 10 laptop. I have a disk attached to the router in my house which I use to store a lot of information. This disk can be seen by all the devices I have i.e. the Windows 10 laptop, Android phones and Android tablets. When I try to Map Network Drive on the new Windows 11 laptop, I get the errors message "The mapped network drive could not be created because of the following error has occurred: An extended error has occurred".

Interestingly, if I go into File Explorer, then This PC, I can see my router under network locations. If I double click on the router, it shows me three folders, namely, Movies, Music and Pictures. Going into any of these options shows me the relevant Movies, music or pictures that are on the disk drive attached to the router. So, the communication with the router must be there But I cannot see any other part of the disc and therefore the files on it.

The network drive does not have a password and the address (for all other devices that have worked) is \192.168.1.1(diskname).

So far, I have made sure that Network Discovery and File and Printer Sharing are enabled and I've set the network to private.

What am I missing? Any help would be gratefully received.

***Moved from Windows / Windows 11 / Files, folders, and storage***

Answer 1

Thanks for your help. I have worked through the various items you have mentioned above, rebooting each time after making any changes. Nothing has worked, sadly.

On item 7 above, I got an error message after entering the following information:

net use S: \192.168.1.1(disk name)

I put the actual disk name in the above.

The error message was: System error 3227320323 has occurred

I don't know what to try next.

EDIT: I looked up the error code and found some useful information. It suggested disabling the SMB signing by use of the command (in the powershell):

Set-SmbClientConfiguration -RequireSecuritySignature $false

Having done this, I rebooted and hey presto I can now see the NAS disk.

Answer 2

I have the same question