Windows could not start the Microsoft Exchange Active Directory Topology service

Question

To the Team:

The Microsoft Exchange Active Directory Topology service is now having trouble starting on Windows. Ensuring appropriate communication between the Exchange Server and Active Directory depends on this service.

Observations: The Exchange environment's general operation is impacted by the service's inability to launch.

We need to confirm all options, however previous talks suggest that there could be a relation to the current SSL certificate issue.

Suggested Actions for Settlement:

Check for connectivity to Active Directory: Make that the Domain Controllers and the Exchange server can interact. Verify the network's connection and DNS settings.

Restart Dependency Services: Try restarting dependent services such as:

Microsoft Exchange Active Directory Topology
Microsoft Exchange Information Store
Microsoft Exchange Transport
Reboot the Exchange Server: If none of the above steps work, perform a server reboot to clear any temporary service issues.

Please keep me updated with the progress, and feel free to provide any additional insights or suggestions you may have. Let's aim to resolve this issue promptly to restore full system functionality.

Best regards,
Sodane Kol

Answer 1

Hello SODANE KOL1,

thank you for posting on the Microsoft Community Forums.

Based on the description, I understand that your issue is related to Microsoft Exchange.

Since there are no engineers dedicated to Microsoft Exchange in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you repost your questions in the Q&A forum, where there will be a dedicated engineer to provide you with a professional and effective response.

Here is a link to the Q&A forum: https://learn.microsoft.com/en-us/answers/questions/

Have a nice day.

Best regards,

Lei

Answer 2

Hi SODANE,

How did you resolve the issue. I have the exact same issue and unable to resolve.