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I have a virus or a or potentially unwanted SoftwareAt when I type: REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /f.

Anonymous
2025-01-07T10:30:41+00:00

So I have a problem with IT Administrator when I try to open a page on windows security. It says: "Your IT administrator has limited some areas of this app, and the item you tried to access is not available" and when I try to fix the problem by typing "REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /f"
It says:

Program 'reg.exe' failed to run: Operation did not complete successfully because the file contains a virus or

potentially unwanted softwareAt line:1 char:1

  • REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /f 
  •

At line:1 char:1

  • REG DELETE "HKLM\SOFTWARE\Policies\Microsoft\Windows Defender" /f 
  • 
    + CategoryInfo          : ResourceUnavailable: (:) [], ApplicationFailedException 

    + FullyQualifiedErrorId : NativeCommandFailed

So I run a smart scan and when I try to open the results it says "your IT administrator has limited some areas of this app, and the item you tried to access is not available" and when I try to fix the problem by typing". Btw I´m using Norton as real-time protection.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services

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  1. Anonymous
    2025-01-08T01:41:24+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    From the description above, I understand your question is related to Windows Security.

    Since there are no engineers dedicated to this topic in this forum. To be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.
    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and select tags related to your products.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards, Karlie Weng

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