Error Setting up WSUS on Windows Server 2016

Question

Hello everyone,

I am taking on a new role as a Network Administrator and I ran into an issue when adding the WSUS role to a domain controller. Here is the log file associated with the issue; the bold text is the error message:

2024-04-08 12:37:47 Postinstall started

2024-04-08 12:37:47 Detected role services: Api, UI, WidDatabase, Services

2024-04-08 12:37:47 Start: LoadSettingsFromParameters

2024-04-08 12:37:47 Content local is: True

2024-04-08 12:37:47 Content directory is: C:\WSUS

2024-04-08 12:37:47 SQL instname is:

2024-04-08 12:37:47 End: LoadSettingsFromParameters

2024-04-08 12:37:47 Start: Run

2024-04-08 12:37:47 Fetching WsusAdministratorsSid from registry store

2024-04-08 12:37:47 Value is (null)

2024-04-08 12:37:47 Configuring content directory...

2024-04-08 12:37:47 Configuring groups...

2024-04-08 12:37:47 Starting group configuration for WSUS Administrators...

2024-04-08 12:37:47 Group does not already exist in the registry

2024-04-08 12:37:47 Searching for existing group...

2024-04-08 12:37:48 Existing group was found

2024-04-08 12:37:48 Writing group to registry...

2024-04-08 12:37:48 Finished group creation

2024-04-08 12:37:48 Starting group configuration for WSUS Reporters...

2024-04-08 12:37:48 Group does not already exist in the registry

2024-04-08 12:37:48 Searching for existing group...

2024-04-08 12:37:48 Existing group was found

2024-04-08 12:37:48 Writing group to registry...

2024-04-08 12:37:48 Finished group creation

2024-04-08 12:37:48 Configuring permissions...

2024-04-08 12:37:48 Fetching content directory...

2024-04-08 12:37:48 Fetching ContentDir from registry store

2024-04-08 12:37:48 Value is C:\WSUS

2024-04-08 12:37:48 Fetching group SIDs...

2024-04-08 12:37:48 Fetching WsusAdministratorsSid from registry store

2024-04-08 12:37:48 Value is S-1-5-21-773014209-726478286-928725530-14141

2024-04-08 12:37:48 Fetching WsusReportersSid from registry store

2024-04-08 12:37:48 Value is S-1-5-21-773014209-726478286-928725530-14142

2024-04-08 12:37:48 Creating group principals...

2024-04-08 12:37:48 Granting directory permissions...

2024-04-08 12:37:49 Granting permissions on content directory...

2024-04-08 12:37:49 Granting registry permissions...

2024-04-08 12:37:49 Granting registry permissions...

2024-04-08 12:37:49 Granting registry permissions...

2024-04-08 12:37:49 Configuring shares...

2024-04-08 12:37:49 Configuring network shares...

2024-04-08 12:37:49 Fetching content directory...

2024-04-08 12:37:49 Fetching ContentDir from registry store

2024-04-08 12:37:49 Value is C:\WSUS

2024-04-08 12:37:49 Fetching WSUS admin SID...

2024-04-08 12:37:49 Fetching WsusAdministratorsSid from registry store

2024-04-08 12:37:49 Value is S-1-5-21-773014209-726478286-928725530-14141

2024-04-08 12:37:49 Content directory is local, creating content shares...

2024-04-08 12:37:49 Creating share "UpdateServicesPackages" with path "C:\WSUS\UpdateServicesPackages" and description "A network share to be used by client systems for collecting all software packages (usually applications) published on this WSUS system."

2024-04-08 12:37:49 Creating share...

2024-04-08 12:37:49 Share successfully created

2024-04-08 12:37:49 Creating share "WsusContent" with path "C:\WSUS\WsusContent" and description "A network share to be used by Local Publishing to place published content on this WSUS system."

2024-04-08 12:37:49 Creating share...

2024-04-08 12:37:49 Share successfully created

2024-04-08 12:37:49 Creating share "WSUSTemp" with path "C:\Program Files\Update Services\LogFiles\WSUSTemp" and description "A network share used by Local Publishing from a Remote WSUS Console Instance."

2024-04-08 12:37:49 Creating share...

2024-04-08 12:37:49 Share successfully created

2024-04-08 12:37:49 Finished creating content shares

2024-04-08 12:37:49 Stopping service WSUSService

2024-04-08 12:37:49 Stopping service W3SVC

2024-04-08 12:37:49 Configuring WID database...

2024-04-08 12:37:49 Configuring the database...

2024-04-08 12:37:50 System.InvalidOperationException: Cannot start service MSSQL$MICROSOFT##WID on computer '.'. ---> System.ComponentModel.Win32Exception: The service did not start due to a logon failure

--- End of inner exception stack trace ---

at System.ServiceProcess.ServiceController.Start(String[] args)

at Microsoft.UpdateServices.Administration.ConfigureDB.StartService(String serviceName)

at Microsoft.UpdateServices.Administration.ConfigureDB.Configure()

at Microsoft.UpdateServices.Administration.ConfigureDB.Run(String instanceName, Action`1 logWriter, Boolean contentLocal)

at Microsoft.UpdateServices.Administration.PostInstall.Run()

at Microsoft.UpdateServices.Administration.PostInstall.Execute(String[] arguments)

Answer 1

Hi Ithiel Brazier,

Thank you for posting on the Microsoft Community Forum.

From the description above, I understand that your question is about WSUS.

Sincethere are no developers working with WSUS on this forum. For quick and efficient handling of your problem, I recommend asking your question again in the Q&A forum, where a dedicated technician will give you a professional and efficient answer.

Here is the link to the Q&A forum.
Q&A - Microsoft Q&A

Click the "Ask a question" button at upper right corner to ask your question, and select "WSUS" tag and other tags related to your productions.

I hope the above information is helpful.

If you have any questions or concerns, please feel free to let us know.

All the best
Neuvi Jiang