Microsoft Enterprise Agreement / MCA-E for Azure

Question

I've been trying to contact Microsoft sales to discuss a enterprise agreement / MCA-E contract for 3 weeks now and noone has reached out. From the Azure side I contacted support they told me to contact sales. I call the sales #'s in US, UK, FR and they tell me they can't help I have to contact volume licensing or the phone says "we're currently having trouble call again later". I contacted Microsoft Partner support they tell me to contact sales. I've been bounced around like a beach ball for 3 weeks now + time spent on the 24/7 chat that leads nowhere + time spent contacting re-seller partners that also can't help who tell me to contact microsoft directly. This is rediculous I can't get in touch with someone who can help me.  Can you please give me a contact and phone number of a person I can reach to discuss Microsoft Enterprise Agreements / MCA-E for Azure for my business.

Answer 1

Hello Alex Pommier,

Thank you for posting in Microsoft Community forum.

From the description above, I understand your question is related to Azure.

Since there are no engineers dedicated to Azure in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

Here is the link for Q&A forum.
Questions - Microsoft Q&A

Click the "Ask a Question" button in the upper right corner to post your question and type "Azure" tag and select any tags related to your productions.

Also, you can try to contact based on the link below to see if it helps.

Global Customer Service phone numbers - Microsoft Support

I hope the information above is helpful.

If you have any question or concern, please feel free to let us know.

Best Regards,
Daisy Zhou