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Windows 365 cloud pc no connection

Anonymous
2023-11-13T04:46:47+00:00

Hello!

We've encountered an issue where some users in our organization are unable to connect to their cloud PC, receiving a 'No connection' error. Despite attempting various troubleshooting steps such as rebooting the device, running network diagnostics, and clearing the system cache, the problem persists.

Could you please provide additional guidance or suggestions to help resolve this issue promptly?
The screenshot is below.

Thank you!

Windows for business | Windows Server | Windows cloud | Other

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  1. Anonymous
    2023-11-13T06:25:07+00:00

    Hello Kuanysh Tussipov (Trans Globe KZ),

    Thank you for posting in Microsoft Community forum.

    From the description above, I understand your question is related to Windows 365.

    Since there are no engineers dedicated to Windows 365 in this forum. in order to be able to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.

    Here is the link for Q&A forum.
    Questions - Microsoft Q&A

    Click the "Ask a Question" button in the upper right corner to post your question and select "Windows 365 Buiness" tag and/or "Windows 365 Enterprise".

    I hope the information above is helpful.

    If you have any question or concern, please feel free to let us know.

    Best Regards,
    Daisy Zhou

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  2. Anonymous
    2023-11-13T07:27:30+00:00

    Hello!

    We've encountered an issue where some users in our organization are unable to connect to their cloud PC, receiving a 'No connection' error. Despite attempting various troubleshooting steps such as rebooting the device, running network diagnostics, and clearing the system cache, the problem persists.

    Could you please provide additional guidance or suggestions to help resolve this issue promptly?
    The screenshot is below.

    Thank you

    0 comments