Hello Wilrosa,
thank you for posting on the Microsoft Community Forums.
Based on the description, I understand that your issue is related to Hyper-V.
Since there are no engineers dedicated to Hyper-V in this forum. In order to be able to deal with your questions quickly and efficiently, I recommend that you repost your questions in the Q&A forum, where there will be a dedicated engineer to provide you with a professional and effective response.
Here is a link to the Q&A forum: https://learn.microsoft.com/en-us/answers/questions/
Have a nice day.
Best regards,
Lei