commercial programs are abnormally crashing in windows 11 Pro & Enterprise

Anonymous
2024-11-06T05:01:46+00:00

hello,

We have a commercial program that we developed that crashes abnormally.

This program was working fine on windows10.

This does not happen in normal cases, but I assume it happens mostly when it is installed on a computer for workstation.

The abnormal termination does not occur when windows10 is installed on a workstation computer.

The abnormal shutdown occurs when I update to windows11 or install windows11.

We have confirmed that we are using the same Display Devices, NVIDIA RTX series.

Since RTX is provided for workstations, we do not have data when mounted on non-workstations.

The table below shows what we found.

Equipment A Equipment B Equipment C
SystemInfo. OS Windows 10 Enterprise 64-bit (10.0, Build 18363) <br>(18362.19h1_release.190318-1202) Windows 11 Pro 64-bit (10.0, Build 22631) <br>(22621.ni_release.220506-1250) Windows 11 Enterprise 64-bit (10.0, Build 22621)
Processor Intel(R) Xeon(R) W-2245 CPU <br>@ 3.90GHz (16 CPUs), ~3.9GHz Intel(R) Core(TM) i7-14700K Intel(R) Xeon(R) W-2255 CPU <br>@ 3.70Ghz (20 CPUs), ~3.7GHz
Memory 32768 MB RAM 65536 MB RAM 131072 MB RAM
Display Devices Card Name NVIDIA Quadro RTX 4000 NVIDIA RTX A2000 12GB NVIDIA Quadro RTX 4000
Graphic Driver Memory 24168 MB 44003 MB 73372 MB
Version 32.0.15.5612 32.0.15.5599 31.0.15.5223
Status Normal (working well) Abnormal termination of a program. Abnormal termination of a program.
  1. aside from the information we have found (table above), is there anything else we need to investigate the cause?

2. We reached out to NVIDIA and were told that compatibility between Windows 11 and commercial programs could be an issue.
   I would like to know how we can test the compatibility between windows 11 Pro or Enterprise and the commercial programs we have developed.

  1. and how we can select window 10 in the compatibility check options.?

We look forward to your response, preferably as soon as possible.

***Move from Windows / Windows 11 / 응용 프로그램 / Windows 앱***

Windows for business | Windows Client for IT Pros | Performance | System performance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2024-11-07T06:11:11+00:00

    이 응답은 자동으로 번역되었습니다. 따라서 문법 오류 또는 이상한 표현이 있을 수 있습니다.

    안녕하세요

    Microsoft 커뮤니티 포럼에 게시해 주셔서 감사합니다.

    설명에 따르면 귀하의 질문은 상용 프로그램 개발 및 호환성과 관련이 있음을 이해합니다.

    이 포럼에는 이 주제를 전담하는 엔지니어가 없기 때문입니다. 문제를 빠르고 효과적으로 처리할 수 있도록 전문적이고 효과적인 답변을 제공할 전담 엔지니어가 있는 Q&A 포럼에 질문을 다시 게시하는 것이 좋습니다.

    다음은 Q&A 포럼에 대한 링크입니다.

    질문 - Microsoft Q&A

    오른쪽 상단 모서리에 있는 "질문하기" 버튼을 클릭하여 질문을 게시하고 제작과 관련된 태그를 선택합니다.

    여러분의 이해와 지원에 감사드립니다. 질문이나 우려 사항이 있으면 언제든지 알려주십시오.

    즐거운 하루 보내세요.

    감사합니다

    몰리

    0 comments No comments