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Anonymous
2023-12-12T11:00:41+00:00

Hi Team,

Till 8 Dec, our organization Torinit consulting was using google eco system and I have account as @torinit.ca. Our client has added me in Portal.azure.come and Dev.azure.com and gave me the required permissions for this user (@torinit.ca).

On Monday our organization was migrated from google to Microsoft completely and now my user name is ******@torinit.com. From Monday I am not able to login to azure portal or azure dev ops and getting error as 'This user may be incorrect' for the user ******@torinit.ca and not able to user either azure portal or azure devops site.

Any help will be highly appreciated as I am completely blocked to user Azure and Dev ops services. Thanks in advance.

Thanks,

Ritesh

Windows for business | Windows Client for IT Pros | Networking | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2023-12-13T02:49:41+00:00

    Hello,

    Thank you for posting in Microsoft Community forum.

    Based on the details provided, it appears that you may be experiencing challenges with logging in to the Azure portal or Azure DevOps after transitioning from Google to Microsoft.

    Since there are no engineers dedicated to Azure Account in this forum. In order to get a quick and effective handling of your issue, I recommend that you repost your question in the Q&A forum, where there will be a dedicated engineer to give you a professional and effective reply.  

    Here is the link for Q&A forum. 

    Questions - Microsoft Q&A 

    Click the "Ask a Question" button in the upper right corner to post your question and select " Microsoft Entra ID" tag. 

    Thank you for your understanding and support. If you have any questions or concerns, please feel free to let us know. 

    Have a nice day! 

    Best regards, 

    Karlie Weng

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