Chrome.lnk in Windows 10 multi-app kiosk mode, this app has been blocked by your system administrator.

Question

Operating System: Windows 10 with multi-app kiosk mode configured through Intune.

User: Kioskuser01. 

I created a custom shortcut for Chrome located in the C:\ProgramData\Microsoft\Windows\Start Menu\Programs folder.

Shortcut Name:       Chrome.lnk

Target:                     "C:\Program Files\Google\Chrome\Application\chrome.exe" --app=https://www.microsoft.com

When I try to open Chrome, the kiosk displays the message: This app has been blocked by your system administrator.

Here are the steps I've attempted to resolve the issue:

1. Disabled "Reputation-based protection."
2. Verified that I don't have an AppLocker policy in place.
3. Added the Chrome.lnk file to Windows Defender exclusions.
4. Confirmed that there are no Chrome extensions installed.

I have other win32 applications in the multi-app Kiosk, those are working fine.

I attempted to use the Chrome Kiosk shortcut (with the --kiosk option), but it was also blocked by the system administrator.

The Chrome shortcut is functioning properly with the admin user.

I cannot identify who blocked the application.

I would appreciate any help you can give me.

***Moved from Windows / Windows 10 / Performance and system failures***

Answer 1

Hello,

Thank you for posting in the Microsoft community forum.

From the environment you uploaded, Win32 apps work fine in multi-application kiosk mode, but the fact that Chrome is blocked suggests that the system may be flagging something specific to Chrome or its execution path.

It is recommended that you first check the Intune profile, especially the profile applied to the booth equipment. Check for a list of app restrictions or approved apps that might block Chrome. In particular, the "Assigned access" setting in Intune ensures that "Chrome" is properly listed and configured to run in Kiosk mode.

Also, make sure the version of Chrome you install is compatible with your system configuration.

If the problem persists, we recommend that you direct your question to our dedicated forum dedicated to this topic:

Microsoft Intune - Microsoft Q&A

This platform hosts experts who can provide detailed guidance tailored to your situation, ensuring a more precise and effective solution.

Reference:

Kiosk settings for Windows 10/11 in Microsoft Intune | Microsoft Learn

I hope this helps.

Best regards

Jacen