Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,946 questions
0 answers
Microsoft Authenticator
Hi Recently I got a new phone. I transferred all my data from my old phone to my new device. All the accounts in my authenticator require me to sign in again. However single time I try to sign I have to verify with Microsoft Authenticator as it gives…
Microsoft Security | Microsoft Authenticator
asked 2025-12-18T02:19:31.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 4%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
P d
0
Reputation points
answered 2025-12-18T02:19:51.46+00:00
Q&A Assist
1 answer
Locked out as only global admin on account > Need MFA reset
I am currently locked out of my global admin account, and I am the only global admin user, no other backup authentication exists so I need help resetting MFA. @Anonymous
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-18T00:38:53.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 66%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kaleb L
0
Reputation points
answered 2025-12-18T01:58:26.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu
10,455
Reputation points Microsoft External Staff
Moderator
1 answer
Fui hackado e gastaram meus pontos no rewards.
Recentemente roubaram minha conta da netflix e fiquei desesperado, mas hoje quando percebi meus pontos do rewards (27.859 pontos) tinham sido doados para uma uma tal de "UNITED FUND OF FRIONA TEXAS" além disso 1000 robux foram resgatados (não…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
310 questions
asked 2025-12-18T01:52:52.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Paulo Cesar da Silva
0
Reputation points
answered 2025-12-18T01:54:03.8866667+00:00
Q&A Assist
1 answer
need to reset pin and it says i dont have one in settings
need to reset pin and it says i dont have one in settings
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,946 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 2%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
1 answer
On my copy of Microsoft Defender, it keeps stopping and requests a manual restart, can't be set on Automatic
Hello. On my copy of Microsoft Defender, the Virus and Threat detection panel keeps shutting itself off and requests a manual restart. That type of restart only works sometimes. I followed along with a similar issue for Windows 10 in…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
310 questions
asked 2025-12-18T01:23:14.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 57.00000000000001%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Gilbert Garcia
0
Reputation points
answered 2025-12-18T01:23:29.04+00:00
Q&A Assist
1 answer
How do I enable my custom authentication extension for sending OTP codes to our users for sign in/up
Hello, I have created a "Custom Authentication Extension" for the "EmailOtpSend" event for my external ID tenant. This tenant is used to manage users accessing our API site. I have followed various documentation relating to creating…
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Microsoft Security | Microsoft Entra | Microsoft Entra External ID
Managing external identities to enable secure access for partners, customers, and other non-employees
3,606 questions
asked 2025-12-17T17:54:19.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 9%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGL%3C/text%3E%3C/svg%3E)
Griffon Lee
0
Reputation points
answered 2025-12-18T01:09:16.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
RoryB
275
Reputation points
1 answer
One of the answers was accepted by the question author.
Locked out as only global admin on account > Need MFA reset
I am currently locked out of my global admin account, and I am the only global admin user, no other backup authentication exists so I need help resetting MFA. I have opened a ticket but can't see to get anywhere. @Raja Pothuraju can you send me…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-16T06:30:33.1733333+00:00
Kaleb L
0
Reputation points
edited an answer 2025-12-18T00:48:39.57+00:00
Sridevi Machavarapu
10,455
Reputation points Microsoft External Staff
Moderator
1 answer
can't log into azure due to inactivity
I cannot log into the Azure Portal. This is maddening and can't get support for it as the support site keeps re-directing me to the portal. Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-17T22:12:32.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Roland Burt
0
Reputation points
commented 2025-12-17T23:50:23.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rukmini
11,730
Reputation points Microsoft External Staff
Moderator
0 answers
External Identities User Flows: Metadata Endpoint Returns 404 After 24+ Hours
I am configuring the Entra External Identity for an SaaS application. I have 2 tenants, the primary workspace tenant, where I setup the application, Entra and user flow. The second tenant is an external Identity and is intended to allow external users…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-09T17:05:01.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
John Flood
0
Reputation points
commented 2025-12-17T23:22:41.2633333+00:00
Rukmini
11,730
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent Access Issue - MS Authenticator lock out
Hi I am locked out of my business account, can you send me a link to chat with an agent. I have tried all other methods available. It gives me the option to receive a security code to a back up email. I receive the code, put it in and then it also goes…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-17T20:58:26.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Luis Pedemonte
0
Reputation points
edited an answer 2025-12-17T23:21:04.0433333+00:00
Rukmini
11,730
Reputation points Microsoft External Staff
Moderator
0 answers
Microsoft Sentinel not ingesting logs from AWS Log Archive account
I've followed all the steps necessary and double checked the configuration using this documentation: https://learn.microsoft.com/en-us/azure/sentinel/aws-s3-troubleshoot?source=recommendations Followed steps for Microsoft Sentinel doesn’t receive data…
Microsoft Security | Microsoft Sentinel
Microsoft Security | Microsoft Sentinel
A cloud-native SIEM solution that provides intelligent security analytics and threat detection across systems
1,367 questions
asked 2025-12-17T22:54:09.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 78%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Milt
0
Reputation points
answered 2025-12-17T22:55:22.5933333+00:00
Q&A Assist
0 answers
Unable to authenticate to change configuration on Entra Connect Sync
I needed help with an Entra Connect Sync (Azure AD Connect) upgrade and was able to get it working by adding some URLs to the Trusted Sites list in Internet Options:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-17T22:38:12.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 55.00000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Gonzalez, Jesus
20
Reputation points
asked 2025-12-17T22:38:12.8366667+00:00
Gonzalez, Jesus
20
Reputation points
1 answer
One of the answers was accepted by the question author.
The authenticator is not working for me
The authenticator is not working for me
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,946 questions
asked 2025-12-17T21:54:03.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Joel Silvera
0
Reputation points
accepted 2025-12-17T22:10:05.77+00:00
Joel Silvera
0
Reputation points
1 answer
Windows Security Error
When entering the credentials to login to the network, I get this error message: You cannot access this shared folder because your organization sercurity blocks unauthenticated guest access. These policies help protect your PC from unsafe or malicious…
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
Microsoft Security | Microsoft Defender | Microsoft Defender for Identity
A security solution that detects identity-based threats and suspicious activities in on-premises Active Directory environments
327 questions
asked 2025-12-17T22:06:58.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Amy Rushing
0
Reputation points
answered 2025-12-17T22:07:11.4666667+00:00
Q&A Assist
0 answers
Locked out of Account
I have an Azure account that one of my developers locked me out of. My email is on it for billing, but I cannot access the account. Additionally, I pay monthly for email and phone tech support and cannot access that either since you need to login to…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-16T17:55:28.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Thomas Giordano
0
Reputation points
commented 2025-12-17T22:06:24.78+00:00
Thomas Giordano
0
Reputation points
5 answers
Experiencing driver installation failures in SCCM new Dell laptops, such as Pro Max 14/16 (MC14250/MC16250) models, when imaging Windows 11 24H2, despite WinPE boot and task sequence running fine.
We have been battling trying to solve this at my higher ed for 3 months now. DELL is saying it's an SCCM issue if the device is able to image without issues using a USB-C to boot into WinPE and image it. Current deployment in SCCM: Operating system…
Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Deployment
Deploying software and updates using Configuration Manager
1,086 questions
asked 2025-08-15T20:11:51.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 46%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LL
21
Reputation points
commented 2025-12-17T22:03:31.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 51%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EST%3C/text%3E%3C/svg%3E)
Sanders, Tim@CDPR
0
Reputation points
2 answers
MS Authenticator Is asking for a code.
MS Authenticator Is asking for a code. Where do I get this code? I just installed this, and when installing the app, it never mentioned I will need a code.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
11,946 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 3%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
OneDrive android app v.7.45 crashing on Samsung devices.
The OneDrive app recently got an update version 7.45 that causes the app to crash instantly when opened specifically on Samsung phones. Our entire org uses mostly Samsung devices. Is there a way in InTune to reverse the update and if not is there any way…
Microsoft Security | Intune | Microsoft Intune Android
Microsoft Security | Intune | Microsoft Intune Android
Managing Android devices using Microsoft Intune
404 questions
asked 2025-12-16T17:13:58.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matt Ramos
105
Reputation points
commented 2025-12-17T21:40:01.1866667+00:00
Matt Ramos
105
Reputation points
1 answer
How do I change GeoLocation on a public IP address showing wrong location/region in Azure Sign-in Logs?
We are seeing incorrect geolocation details for one of our company’s public IP addresses in Microsoft Entra ID sign-in logs. Microsoft is showing logins from Sherman Oaks, California, but this IP is actually assigned to our business network in…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-05T19:30:04.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Edafio Admin
0
Reputation points
commented 2025-12-17T21:30:41.1233333+00:00
Rukmini
11,730
Reputation points Microsoft External Staff
Moderator
0 answers
Error code: AADSTS5000225, tenant has been blocked - unable to login to Azure Portal anymore
When trying to log in to Azure I'm getting following error: Error message: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
27,659 questions
asked 2025-12-17T21:10:12.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 23%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Marcel Lorenz
0
Reputation points
edited a comment 2025-12-17T21:25:31.72+00:00
Rukmini
11,730
Reputation points Microsoft External Staff
Moderator