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Subject: Windows 11 RemoteApp Connection Issue with Direct Access
We are encountering an issue with Windows 11 users attempting to connect to our Remote Desktop Session Host (RDSH) server via RemoteApp through Direct Access.
The problem occurs after successful authentication to the Remote Gateway server. However, when users attempt to access RemoteApp applications, they encounter the following error message: "An authentication error has occurred. The token supplied to the function is invalid."
We are actively seeking a resolution to ensure our Windows 11 users can access RemoteApp applications seamlessly through Direct Access.
We kindly request your guidance and assistance in identifying the root cause of this problem and implementing a solution. Any insights, troubleshooting steps, or recommendations you can provide would be greatly appreciated. If there are specific logs or diagnostic information needed to diagnose the issue, please let us know, and we will be happy to provide them.
Thank you for your assistance in resolving this challenge.
We have already tried the following methods and solutions and are still unable to find a solution.
https://support.microsoft.com/en-us/topic/266b6b58-c986-c66a-9fa0-ee96de2f39dd We must have a solution that will work on the current version of windows W11 22h2.
Thank you for your time.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.
Hello,
I ran into this issue too. Windows was using stored credentials that were for some reason overriding the password that was entered when trying to connect.
Had to right click on the Remote App and select edit. There's an option to edit or delete the credentials being used to connect. I updated the password and saved it then was able to log in without issue.
