Created free trail azure account ,amount 2 INR debited for verification from credit card but subscription not created

Question

I have created azure account and provided credit card details for identification to activate free trail account, 2 INR debited from my credit card but free subscription is not activated, not getting error also after amount debited , it again going to credit card verification page if there is any error why my money is debited , if debited i should get free subscription right ? can you help me with thi

Answer 1

Hi Play tech

When creating an Azure free account, a small charge (like 2 INR) is sometimes temporarily debited from your credit card for verification purposes. This amount is usually a hold and should be removed within three to five days. However, if you are redirected back to the credit card verification page and your subscription isn’t activated, it could indicate an issue with the verification process.

Here are a few things you can check to resolve this:

• Check your billing address matches the information you entered during the sign-up process.
• Try signing up using a different browser or device, as this can sometimes resolve the issue.
• Review your account profile to check all details are correct and there are no errors.

https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-azure-sign-up#identity-verification-by-card
https://learn.microsoft.com/en-us/microsoft-for-startups/benefits/azure-activation-faqs#you-arent-eligible-for-an-azure-subscription-azure-activation-error

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