Howto fix Entra App launch failed. Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869d

Question

Howto fix Entra App launch failed. Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869d

Sanjay Sinha 0

I setup an Enterprise application as OIDC for SSO. I did not setup SAML SSO. In "Myapps" the application is appearing, but when I run it shows an error "App Launch failed. App with ID 6aba272b-e383-44cd-8eda-34c66dfd9546 failed to launch. For more help, contact your admin.Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869dTimestamp: 2025-03-12T08:21:09Z

Is there something which I missed while configuring SSO ? How do I resolve this error ?

Thanks,

Sanjay

Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-13T09:02:35.98+00:00

Hi @Sanjay Sinha
I understand that you are encountering an issue when you are trying to run an enterprise application as you setup OIDC for SSO, with the error message: "App launch failed. App with ID xxxxxxxxxxxxxxxxxxxx failed to launch. For more help, contact your admin.".
Check whether you have added the application Home page URL on the App Registration --> Properties blade.

Hope this helps. Do let us know if you have any further queries.
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-17T04:38:29.4533333+00:00

Hi @Sanjay Sinha
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-17T10:09:01.25+00:00

Hi @Bandela Siri Chandana

I am still getting the same error. Do we need to register the application first before it appears in Enterprise application list ?

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-18T09:37:01.3033333+00:00

Hi @Sanjay Sinha
If you have active subscription then you can configure enterprise application but if it is yours own application you need to register the application then give admin consent to it then you can view the application.

If you want to configure application with OIDC make sure you have active subscription on application side where tenant ID details should be verified. Then your configuration gets successful.

If you configure App registration you will not have privileges to configure SSO.

Follow the document for more information: https://learn.microsoft.com/en-us/entra/identity/saas-apps/openidoauth-tutorial

Hope this helps. Do let us know if you have any further queries.
Sanjay Sinha 0 Reputation points

2025-03-18T09:44:02.64+00:00

Hi @Bandela Siri Chandana,

Thanks for the reply. I have active subscription on both Adobe and Azure in my organization name. But still I am getting the error. I know I am missing something that is why it is not successful. Trying to trace the issue by revisiting the configuration. Will refer the document link shared by you and get back with the update.

Thanks again for your valuable suggestions.

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-19T04:27:00.87+00:00

Hi @Sanjay Sinha
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-19T05:30:12.3233333+00:00

Getting same error.
Sanjay Sinha 0 Reputation points

2025-03-19T05:33:46.6166667+00:00

Getting same error. I can see Adobe Identity Management (OIDC) in App Registration also. Do we need to perform app registration for federated OIDC SSO settings ? The sync from domain is not happening now. Do I need to delete the Adobe Identity Management (OIDC) from App Registration ?

Any solution ?

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-19T06:06:37.4766667+00:00

Hi @Sanjay Sinha

Please send us an email on 'azcommunity@microsoft.com' with Sub - "ATTN: v-bandelas" and following details in the email body: Link to this thread/post we can connect offline and discuss further on this.
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-24T09:19:00.95+00:00

Hi @Sanjay Sinha
Just checking in to see if the issue was solved. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-24T09:38:34.5433333+00:00

It has not yet resolved. As discussed in the meeting, tried all the workaround provided by you. Nothing worked. After our meeting Sai Teja informe dthat he will look for any other alternative if possible and inform me. Waiting for any other work around from you.

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-27T09:51:26.9666667+00:00

Hi @Sanjay Sinha
Thank you for your patience and understanding. As we discussed in the call, we will provide a workaround on this issue.

1 answer

Your answer

Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-13T09:02:35.98+00:00

Hi @Sanjay Sinha
I understand that you are encountering an issue when you are trying to run an enterprise application as you setup OIDC for SSO, with the error message: "App launch failed. App with ID xxxxxxxxxxxxxxxxxxxx failed to launch. For more help, contact your admin.".
Check whether you have added the application Home page URL on the App Registration --> Properties blade.

Hope this helps. Do let us know if you have any further queries.
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-17T04:38:29.4533333+00:00

Hi @Sanjay Sinha
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-17T10:09:01.25+00:00

Hi @Bandela Siri Chandana

I am still getting the same error. Do we need to register the application first before it appears in Enterprise application list ?

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-18T09:37:01.3033333+00:00

Hi @Sanjay Sinha
If you have active subscription then you can configure enterprise application but if it is yours own application you need to register the application then give admin consent to it then you can view the application.

If you want to configure application with OIDC make sure you have active subscription on application side where tenant ID details should be verified. Then your configuration gets successful.

If you configure App registration you will not have privileges to configure SSO.

Follow the document for more information: https://learn.microsoft.com/en-us/entra/identity/saas-apps/openidoauth-tutorial

Hope this helps. Do let us know if you have any further queries.
Sanjay Sinha 0 Reputation points

2025-03-18T09:44:02.64+00:00

Hi @Bandela Siri Chandana,

Thanks for the reply. I have active subscription on both Adobe and Azure in my organization name. But still I am getting the error. I know I am missing something that is why it is not successful. Trying to trace the issue by revisiting the configuration. Will refer the document link shared by you and get back with the update.

Thanks again for your valuable suggestions.

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-19T04:27:00.87+00:00

Hi @Sanjay Sinha
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-19T05:30:12.3233333+00:00

Getting same error.
Sanjay Sinha 0 Reputation points

2025-03-19T05:33:46.6166667+00:00

Getting same error. I can see Adobe Identity Management (OIDC) in App Registration also. Do we need to perform app registration for federated OIDC SSO settings ? The sync from domain is not happening now. Do I need to delete the Adobe Identity Management (OIDC) from App Registration ?

Any solution ?

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-19T06:06:37.4766667+00:00

Hi @Sanjay Sinha

Please send us an email on 'azcommunity@microsoft.com' with Sub - "ATTN: v-bandelas" and following details in the email body: Link to this thread/post we can connect offline and discuss further on this.
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-24T09:19:00.95+00:00

Hi @Sanjay Sinha
Just checking in to see if the issue was solved. If you have any further updates on this issue, please feel free to post back.
Sanjay Sinha 0 Reputation points

2025-03-24T09:38:34.5433333+00:00

It has not yet resolved. As discussed in the meeting, tried all the workaround provided by you. Nothing worked. After our meeting Sai Teja informe dthat he will look for any other alternative if possible and inform me. Waiting for any other work around from you.

Thanks,

Sanjay
Bandela Siri Chandana 3,055 Reputation points Microsoft External Staff Moderator

2025-03-27T09:51:26.9666667+00:00

Hi @Sanjay Sinha
Thank you for your patience and understanding. As we discussed in the call, we will provide a workaround on this issue.

Answer 1

Hi @Sanjay Sinha

Hello @Sanjay Sinha I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: How to fix Entra App launch failed. Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869d

Solution: Resolved by @Sanjay Sinha
"As Adobe confirmed that their Teams plan for Adobe products only supports SSO for applications configured through Enterprise Applications, not through App Registrations".

So, I hope we got a solution to this.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

If this answers your query, do click `Accept Answer` and `Yes`.

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Howto fix Entra App launch failed. Correlation ID: 10b488eb-2365-4c2f-8f25-6a2fff98869d

1 answer

Your answer