@Dominic_Knight Thanks for posting in our Q&A.
This community use tags to categorize threads. Based on my research, this problem seems has little to do with Intune and maybe Entra ID related. Given this situation, it is suggested to post a new one under Entra ID tag.
https://learn.microsoft.com/en-us/answers/tags/455/entra-id
Or it is suggested to contact Entra ID support to get more help. Here is the support link:
https://learn.microsoft.com/en-us/entra/fundamentals/how-to-get-support
Thanks for your understanding and hope everything goes well with you.
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