how can I apply an Intune Device License to a device

Question

I have set up a Restricted User kiosk device, we have available Microsoft Intune Plan 1 Device licenses however when the device enrols via AutoPilot successfully to Intune a device license doesn't get applied... the device auto logs in to the restricted user environment but configurations and app deployments are stuck pending
The device also doesn't meet compliance as BitLocker doesn't appear to apply... this is rectified when a licensed user logs in but that's not the goal with Kiosk machine
My understanding is that the Device license needs to be applied in order for Intune to manage and maintain the device, the Enrolment Profile is set as Self-Deploying and during Intune Registration it would pick up one of the available Device Licenses thereby providing a Zero-Touch deployment however a license isn't being applied, and therefore Intune isn't configuring the device

Answer 1

@Rich T, Thanks for posting in Q&A. In Fact, you don’t need to assign the device licenses to devices. You just need to have enough license for the number of devices you’re deploying.

https://learn.microsoft.com/en-us/mem/intune-service/fundamentals/licenses#device-only-licenses

For the configurations and app deployments stuck pending issue, it is caused by other reasons. You can set Show app and profile installation progress as yes in ESP to find out which phase the configuration and application are stuck. Know what the affected policy and application are. Then do further troubleshooting.

https://learn.microsoft.com/en-us/mem/intune-service/enrollment/windows-enrollment-status#device-setup-apps

Due to not compliant with BitLocker, this needs to firstly configure BitLocker policy via the following policy. Please ensure the policy to enable BitLocker is already configured and applied to the device group successfully.

https://learn.microsoft.com/en-us/mem/intune-service/protect/encrypt-devices

Please check the above information and if there's any update feel free to let us know.

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