Founders Hub through Linkedin login error

Question

Founders Hub through Linkedin login error

Hugo Aroeira 5

Hello everyone, how are you?

I am trying to login in Founders hub with the linkedin button:

https://foundershub.startups.microsoft.com/login

It throws the error:

Screenshot 2025-03-20 084644.png
"We encountered an unexpected error. Please try again."

I tried to contact Microsoft support but they told me to contact linkedin since it should be their error. When I tried to contact Linkedin support they told me to contact Microsoft since it is their error.

Analyzing the calls stack in console, the last success call is from Linkedin and the first failed is at:

https://foundershub.startups.microsoft.com/auth/linkedin-signup-callback?code=AQSFCbAd0JmqtnezcNFKldlsopICTXpu7JAJmdmfyB5gTDy9T4qEM51lfAz7cvsIOwoR3Iiiip_uYuGAwlr1Mv6oY0RXbJj7MEkSEpoQp_pkxdB8jp8rD06vy3hJpV9DDUbsYlypzaYXRTixtCmsMBmCaGKpFmU_VyTjc-RxfrFcWRFu8UWTgImKAkidrRz33S2p8zGhLF5geuf7fi8&state=8jGZPNcsBpUUA1pg4j5vog9VT5gY2U

So it's definitely a Microsoft bug. Can anyone help me with that?

Best,

Rakesh Gurram 15,700 Reputation points Microsoft External Staff Moderator

2025-03-26T11:31:03.92+00:00

Hi Hugo Aroeira,

The issue may have been caused by an outage. We recommend clearing your cache and cookies, as this may help resolve any loading issues.

Additionally, you can try using a different browser or opening a private/incognito window to check if the issue is browser related.
Hugo Aroeira 5 Reputation points

2025-03-26T12:18:27.9566667+00:00

Hello Rakesh, how are you?
This is not a browser related or even a cookie/cache issue.
I have already tried many browsers and also cleared cache/cookies but theres no solution.
Rakesh Gurram 15,700 Reputation points Microsoft External Staff Moderator

2025-04-01T04:31:23.5+00:00

Hi Hugo Aroeira,

We understand that this is not a browser or cache-related issue, as you have already tried multiple browsers and cleared cache/cookies.

Could you please confirm if the issue still persists, or has it been resolved?
Roman 5 Reputation points

2025-05-01T17:38:59.8933333+00:00

I am also having the same challenge. the link is still broken

1 answer

Your answer

Rakesh Gurram 15,700 Reputation points Microsoft External Staff Moderator

2025-03-26T11:31:03.92+00:00

Hi Hugo Aroeira,

The issue may have been caused by an outage. We recommend clearing your cache and cookies, as this may help resolve any loading issues.

Additionally, you can try using a different browser or opening a private/incognito window to check if the issue is browser related.
Hugo Aroeira 5 Reputation points

2025-03-26T12:18:27.9566667+00:00

Hello Rakesh, how are you?
This is not a browser related or even a cookie/cache issue.
I have already tried many browsers and also cleared cache/cookies but theres no solution.
Rakesh Gurram 15,700 Reputation points Microsoft External Staff Moderator

2025-04-01T04:31:23.5+00:00

Hi Hugo Aroeira,

We understand that this is not a browser or cache-related issue, as you have already tried multiple browsers and cleared cache/cookies.

Could you please confirm if the issue still persists, or has it been resolved?
Roman 5 Reputation points

2025-05-01T17:38:59.8933333+00:00

I am also having the same challenge. the link is still broken

Answer 1

Rakesh Gurram 15,700 Microsoft External Staff Moderator

Hi Hugo Aroeira,

If you're currently unable to access your LinkedIn account and this is preventing your upgrade within the Microsoft for Startups Founders Hub and the associated Azure credits, we recommend reaching out directly to LinkedIn Support to resolve the access issue. LinkedIn is an essential part of the application and verification process for the Founders Hub, and restoring access to your LinkedIn account is a key step in moving forward.

However, if you're unable to regain access despite working with LinkedIn Support, and this continues to block your Founders Hub upgrade or access to Azure sponsorship, we suggest contacting the Microsoft for Startups support team to inquire about alternative verification options. While exceptions are not guaranteed, the team may be able to guide you through additional verification steps that do not rely on LinkedIn.

Rakesh Gurram 15,700 Reputation points Microsoft External Staff Moderator

2025-05-06T05:48:25.3366667+00:00

Hi Hugo Aroeira,

Just following up to see if you had a chance to review my previous response. Please let me know if it was helpful, and don't hesitate to reach out if you have any further questions. If your issues have been resolved, kindly accept the answer by clicking the Accept Answer and Upvote buttons on the post.

Thank you!

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Founders Hub through Linkedin login error

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