Good day Mohamed Mustafa Ahmed Eltaieb, here’s a quick overview of your issue:
- Account already used: Your account may have already been registered for this academic year. Check if you’ve used it before.
- Unverified account: Check your inbox (including spam) for the verification email and resend it if needed.
Helpful links:
If the issue persists, raise a support request here: Submit a Support Request
Best regards,
Gowtham C P.