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As far as I can tell, I have followed the guide steps exactly and I am unable to create an Identity Validation request for the Trusted Signing Account. I am assuming there is a block on the ability of the Azure Account itself to create a Validation Request due to it's age, or something to this effect. How do I resolve this issue promptly?
We are finalizing our initial release of our software and we want to incorporate Trusted Signing of our installers into our CI/CD pipeline that builds our installers.
Hello @Aus Lacroix,Based on your description, I understand that you are unable to submit a new organization validation request and are encountering with an error:
As of April 2, 2025, Microsoft has updated its Trusted Signing public preview program. The service is now limited to new customer subscriptions from organizations based in the United States and Canada with at least three years of verifiable history. As a result, organizations from other countries, are currently unable to submit new validation requests for the remainder of the public preview phase, as individual developer onboarding has been paused.
For more details, please refer to the following document:
Trusted Signing Public Preview Update
I hope this information is helpful. Please feel free to reach out if you have any further questions.
I am a representative of an Organization that has more than 3 years of verifiable public history and is based in the United States. What do I do now?
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Can you help clarify what the "error" is? Does the page not load for you or does the New identity validation button not enable for you?
The button/drop-down is disabled.
Please ensure you have assigned the Trusted Signing Identity Verifier role assigned to create an identity validation request
https://learn.microsoft.com/en-us/azure/trusted-signing/tutorial-assign-roles
Hello @Aus Lacroix,
Just checking in to see if you are now able to create an Identity Validation Request after adding Trusted Signing Identity Verifier role to your user account. Please let me know if you are still unable to create an identity validation request.
Hello @Aus Lacroix,
Just checking into see if you are able to create "New Identity" in your trusted signing account after assigning Trusted Signing Identity Verifier role for that specific resource.
For more information, refer to the official documentation: Create an identity validation request - Organization
I hope this information is helpful. Please feel free to reach out if you have any further questions.