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MS-102 Certification Not Showing in Microsoft Learn Dashboard
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Mundi, Inderjit
0
Reputation points
Dear Microsoft Certification Support Team,
I am writing to follow up regarding my recent MS-102: Microsoft 365 Administrator exam, which I completed on 11/04/2025 at 11:00 AM via online proctoring.
The exam status is marked as "Passed" in the Pearson VUE portal. I have confirmed with Pearson VUE support (Case Number: 12855861) that the exam results have been successfully submitted to Microsoft. They have advised me to contact Microsoft directly to investigate why the certification is not yet appearing in my Microsoft Learn Certification Dashboard.
As this certification is urgently required by my employer, I would appreciate your prompt assistance in ensuring the exam result is properly reflected in my certification profile.
For your reference, here are my details:
Full Name: Inderjit Singh Mundi
Email Address (Pearson VUE): ******@outlook.co.nz and ******@fujitsu.com
Exam Name: MS-102: Microsoft 365 Administrator
Exam Date & Time: 11/04/2025 @ 11:00 AM
Registration ID: 503449140
Delivery Method: Online (Proctored)
Please let me know if any further information is required to assist with resolving this issue.
Thank you for your time and support.
Kind regards, Inderjit Singh Mundi
Azure
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JimmySalian-2011 42,511 Reputation points2025-04-13T22:31:31.39+00:00 Thank you for asking this question on the Microsoft Q&A Platform.
Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.
Maybe one of the links is helpful:
Microsoft Training & Certification is supported on their own forums:
Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams
Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam
Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer
Pearson VUE Support:
Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact
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