Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
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My Azure AI service suddenly got unavail services
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Rido Maulana
0
Reputation points
My Azure AI service suddenly got unavail services
Azure AI services
{count} votes
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Vahid Ghafarpour 23,385 Reputation points Volunteer Moderator2025-04-30T15:34:36.9166667+00:00 Please visit the Azure Service Health portal to check for any ongoing outages or issues affecting your region or service.
https://portal.azure.com/#view/Microsoft_Azure_Health/AzureHealthBrowseBlade/~/serviceIssues
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Ravada Shivaprasad 550 Reputation points Microsoft External Staff Moderator2025-05-02T11:16:28.3333333+00:00 Hi Rido Maulana
You're encountering the "Unable to fetch files" error with internalFailure: Service temporarily unavailable in Azure AI Studio, which typically corresponds to a 503 Service Unavailable error. This issue often arises due to high request volumes, backend service maintenance, or temporary resource constraints. To resolve it, start by checking the Azure Service Health portal to identify any ongoing outages or maintenance that could be affecting your region.
If no issues are reported, switching to an alternate Azure region, has been effective for some users. Additionally, optimizing file uploads by reducing dataset size or implementing batch processing can prevent processing overload. Formatting your JSONL files correctly using the OpenAI data preparation tool can further help in ensuring data integrity. If the issue persists despite these steps, please let me know I am here to help you with additional troubleshooting strategies or clarification on any of these solutions.Thanks
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Pavankumar Purilla 8,665 Reputation points Microsoft External Staff Moderator2025-05-05T22:20:39.25+00:00 Hi Rido Maulana,
Did you get any chance to check the response. Thank you! -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 22%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SriLakshmi C 6,250 Reputation points Microsoft External Staff Moderator2025-05-07T16:10:10.27+00:00 Hi @Rido Maulana,
We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.
Thank you!
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