error on from azure.ai.textanalytics import TextAnalyticsClient

Question

Hi

I try to run Python sample for below:

https://learn.microsoft.com/en-us/azure/ai-services/language-service/named-entity-recognition/quickstart?tabs=windows%2Cga-api&pivots=programming-language-python

Got stuck at following:

from azure.ai.textanalytics import TextAnalyticsClient

from azure.core.credentials import AzureKeyCredential

from ._text_analytics_client import TextAnalyticsClient

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_text_analytics_client.py", line 20, in <module> from ._base_client import TextAnalyticsClientBase, TextAnalyticsApiVersion

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_base_client.py", line 9, in <module>

from ._generated import TextAnalyticsClient as _TextAnalyticsClient

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_generated_init_.py", line 9, in <module>

from ._text_analytics_client import TextAnalyticsClient

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_generated_text_analytics_client.py", line 20,

in <module>

from ._operations_mixin import TextAnalyticsClientOperationsMixin

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_generated_operations_mixin.py", line 16, in <module>

from .._lro import AnalyzeActionsLROPoller, AnalyzeActionsLROPollingMethod, AnalyzeHealthcareEntitiesLROPoller, AnalyzeHealthcareEntitiesLROPollingMethod

File "c:\Python\Python313\Lib\site-packages\azure\ai\textanalytics_lro.py", line 8, in <module>

from azure.core.polling._poller import PollingReturnType

ImportError: cannot import name 'PollingReturnType' from 'azure.core.polling._poller' (c:\Python\Python313\Lib\site-packages\azure\core\polling_poller.py)

Answer 1

Hi Saiu Luminita,

Thanks for sharing error details. You are encountering this error:

ImportError: cannot import name 'PollingReturnType' from 'azure.core.polling._poller'

This typically indicates a version mismatch between your azure-ai-textanalytics package and the azure-core package, where azure-ai-textanalytics expects a certain version of azure-core that includes PollingReturnType, but your current azure-core version doesn't have it.

To fix this issue:

1.Check current versions: Run this in your terminal:

pip show azure-ai-textanalytics azure-core

2.Upgrade both packages to compatible versions: Use the following command to upgrade to compatible versions:

pip install --upgrade azure-ai-textanalytics azure-core

As of the latest stable release:

·       azure-ai-textanalytics should be v5.3.0 or newer

·       azure-core should be v1.26.0 or newer

3.Verify your environment is clean: If you're using a global Python installation, it might be better to use a virtual environment to avoid conflicting packages:

python -m venv myenv
myenv\Scripts\activate
pip install azure-ai-textanalytics

This happens because:

The PollingReturnType class was introduced in a newer version of azure-core. If you're using an older version of azure-core, it won't have that class, and azure-ai-textanalytics which expects it will fail to import it.

Hope this helps. Do let us know if you any further queries.

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If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Thank you!

Answer 2

updated above

Answer 3

thank you, issue is solved

also tried these

https://learn.microsoft.com/en-us/training/modules/explore-developer-tools-for-workspace-interaction/3-explore-python-sdk

https://learn.microsoft.com/en-us/answers/questions/1086028/modulenotfounderror-no-module-named-azure-ai