Twilio Sendgrid question w.r.t. Azure

Löfbom Per 20 Reputation points
2025-05-07T08:06:58.41+00:00

How to buy 30 Days Additional Email Activity History Add-On for Twilio SendGrid in the Azure portal. F.YI.I. We already have a private plan, but it doesn't seem to be included in that plan.

Brgds

Per

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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  1. Alekhya Vaddepally 1,670 Reputation points Microsoft External Staff Moderator
    2025-05-08T19:02:16.94+00:00

    Hi Löfbom Per
    To activate the 30 Days Additional Email Activity History Add-On for Twilio SendGrid provisioned through Azure, you need to manage this directly from the SendGrid dashboard, as Azure does not handle this specific add-on. First, go to your SendGrid resource in the Azure portal and click on the "Manage SendGrid" link, which will redirect you to the Twilio SendGrid dashboard. Log in using the account credentials that were set up when the SendGrid resource was created. If you don’t have the login details, you can reset the password at https://app.sendgrid.com/login. Once logged in, navigate to Settings → Add-Ons (or directly to https://app.sendgrid.com/settings/addons).."https://app.sendgrid.com/settings/addons).") There, you will see the option to purchase the Email Activity History add-on and select the 30-day retention option. Please note that this add-on is billed and managed directly through Twilio SendGrid, not via Azure, even if your base SendGrid plan was provisioned through Azure Marketplace. More details can be found in the official SendGrid documentation at https://docs.sendgrid.com/ui/account-and-settings/add-ons

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