Cannot sign-in because of "Let's keep your account secure"

Question

Hello - I am stuck on the sign-in screen for Azure. After entering my credentials, I am stuck on this screen: "Let's keep your account secure" "We'll help you set up another way to verify it's you."

I have tried different browsers, clearing my cookies, and different computers and everytime I am stuck on this screen that stays loading forever.

I have no way of signing into Azure and managing my Azure resources.

Answer 1

Hello @Will Chen ,

I'm glad that you were able to resolve your issue and thank you for posting your solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: Cannot sign-in because of "Let's keep your account secure".

Solution: Created an alias and it works fine.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Answer 2

It's still stuck. I tried creating an alias as well.

I created a subscription and then created a new MS Entra tenant, which created a new directory to switch to. Now, login takes me to that directory forcefully when I try to log in and forces me to look at "Let's keep your account secure"
@Goutam Pratti