I can't log in to my Exchange server. I get a message "Something went wrong (4usqa)

Per Lilliehorn 20 Reputation points
2025-05-11T07:56:18.27+00:00

Correlation Id: ece6a023-b167-4be7-b511-47d14da72cf7

Timestamp: 2025-05-11T07:51:17.000Z

DPTI: 84d59a4464ef867e71ab0a1ad460e214d4d8eeac2102005ec968d703ae215178

Message: Access denied for the resource.

Tag: 4usqa

Code: 3399614475

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

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Anonymous
2025-05-13T05:52:42.84+00:00

Hi @Per Lilliehorn ,

Thank you for posting your question in the Microsoft Q&A forum.

Here is a similar error for one O365 user open Outlook. It’s resolved by modifying some configuration for Microsoft Information Protection API.

Please check these steps and test if it also works for you:

Access denied for the resource. - Microsoft Community

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  1. James Marino 0 Reputation points
    2025-05-11T16:11:45.7466667+00:00

    https://www.youtube.com/watch?v=PIBJOlPGKcA

    This worked for me. I found it on Reddit. Seems to be a security change in 365.

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