BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts

Question

When trying to create a new Databricks instance from my Azure account I am shown this error:

{
  "code": "BadRequest",
  "message": "BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts"
}

I am however certain that I belong to no more than three instances of Databricks. I was trying to execute a CREATE provisioning operation. Every time I attempt to use Copilot assist it fails to retrieve anything. Please help me understand what could be causing this.

Answer 1

@Cameron Joyner

The error you encountered "code": "BadRequest", "message": "BAD_REQUEST: Account per user limit exceeded, each user is only allowed to join 60 accounts" indicates that your Azure account has exceeded the maximum limit of 60 Databricks accounts for a single user. Even though you mentioned being part of only three instances, this limit can be affected by several factors:

Possible Causes:

1. Inactive or Orphaned Accounts - You may have been part of other Databricks accounts in the past, which are still active.
2. Pending Invitations - Even accounts you were invited to (but did not accept) may count toward the limit.
3. Multiple Workspaces - A single Databricks account can have multiple workspaces, each counting towards the limit.
4. External User Configuration - If your user was set as an external user (guest user) in Azure Active Directory (AAD), this may have caused the issue.

How to Resolve:

1. External user to Internal user - This issue can be resolved by converting your Azure AD user type from an external user (guest) to an internal user.
2. Review Your Account Memberships - Check all your active Databricks accounts in each Azure AD tenant you are part of.
3. Remove Unnecessary Accounts - Work with the administrators of those accounts to remove your membership where not needed.

For additional information, please refer: Convert external users to internal users (Preview)

Please refer to the similar thread on the Microsoft Q&A forum that discusses the same issue: https://learn.microsoft.com/en-us/answers/questions/1922324/databricks-workspace-deployment-failed-with-badreq

I hope this information helps. Please do let us know if you have any further queries.

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