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2 answers

Cant install 365

I have purchased Microsoft 365 personal edition I was able to down load the package, however I’m unable to install it on my computer. I get different types of error message. I’ve been trying for a month and been unsuccessful.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-14T20:05:31.2033333+00:00
Philip Muschette 0 Reputation points
answered 2026-10-14T20:25:37.8633333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

Power BI license issue

User had a trial start for PowerBI Pro, and now that the trial has expired he is unable to even use the Free license features. There is an entire rat's nest of license stipulations for PowerBI and conflicting guidance from support articles. User starts…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T19:19:04.5033333+00:00
Leon McGee III 0 Reputation points
answered 2026-10-14T20:25:23.87+00:00
Kai-L 20,115 Reputation points Microsoft External Staff Moderator
2 answers

Can't access Word documents

I logged into Word, but when I try to access my documents, it tells me to try again later. I have attached a screenshot of the error that pops up. No matter how many times I try to wait and sign back in and access my docs, it shows me the same thing.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-10-14T20:20:15.9633333+00:00
Grace Macfarlane 0 Reputation points
answered 2026-10-14T20:24:02.8933333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

Minecraft account hacked and alias changed

My minecraft/microsoft account was hacked and two step verificaton was suddenly turned off and my email alias was removed is there any way I can get it back?

Windows for home | Windows 10 | Gaming
asked 2026-10-14T19:45:57.7733333+00:00
The Old Man 0 Reputation points
commented 2026-10-14T20:23:15.52+00:00
John Jefferson Doyon 89,735 Reputation points Independent Advisor
2 answers

Outlook not loading on mmy new macbook air

Outlook is not loading onmmy new macbook air after the migration form macbook pro 2014. all other MS works ok and it will not let me bin the app and reinstall

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-14T20:10:32.4266667+00:00
Simon Booth 0 Reputation points
answered 2026-10-14T20:22:47.1633333+00:00
Jose Benjamin Solis Nolasco 12,856 Reputation points Volunteer Moderator
3 answers

We’re having trouble processing your payment and we’d like to get it sorted out.

Trying to buy Minecraft for my friends and I and I keep receiving the same message: Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out.  Things I have tried: clearing cache and cookies …

Windows for home | Windows 11 | Microsoft Store
asked 2026-04-19T11:52:53.32+00:00
Sunny 0 Reputation points
commented 2026-10-14T20:22:37.0833333+00:00
MaxWilkesUK 0 Reputation points
1 answer

How to download gaming services?

stuck here, after every imaginable fix. I need this to run forza horizon 6, I'm pretty sure I have recollection of uninstalling this and the Xbox app a while ago, never imagining I would need it.

Windows for home | Windows 11 | Apps
asked 2026-10-12T01:01:11.34+00:00
J102614-7973 0 Reputation points
commented 2026-10-14T20:22:34.3633333+00:00
J102614-7973 0 Reputation points
2 answers

I am receiving constant pop ups that I have a virus and all other kinds of notices on my computer. Everytime I try to do something a pop up comes up.

I am getting constant popups regarding a virus or something on my computer. Every 5 seconds or so. I tried to get them off but they keep coming on and on. Help!

Microsoft Edge | Website issues | Windows 11
asked 2026-10-14T19:48:37.6966667+00:00
nancyyvette stewart 0 Reputation points
answered 2026-10-14T20:22:13.5933333+00:00
Ferdinand Nanalig 33,435 Reputation points Independent Advisor
0 answers

my friends microsoft account got hacked and deleted (permantly?) he dosent remember password

hi everyone, my friend stare_14 got his microsoft/xbox account with minecraft hacked and deleted and he dosent remember password. The way he logs in is through the Email Code that microsoft sends him but he didnt get it after 50 tries. Can anyone help me…

Community Center | Not monitored
asked 2026-10-14T20:21:22.72+00:00
Dark 0 Reputation points
2 answers

Request Refund

How do I request a $99.00 recurring charge for my Microsoft 365. I canceled recurring charge and deleted my cards

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T19:59:50.65+00:00
Richard Frahm 0 Reputation points
answered 2026-10-14T20:20:49.0333333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
12 answers

[ARTICLE] Restore old Right-click Context menu in Windows 11

Starting with Windows 11, the context menu in File Explorer is refreshed, offering a compact design based on modern principles. However, the refreshed context menu shows fewer items compared to the Legacy Context menu. This article discusses how to…

Windows for home | Windows 11 | Apps
asked 2025-06-26T08:28:22.2133333+00:00
Sumit 44,616 Reputation points Volunteer Moderator
commented 2026-10-14T20:20:07.0533333+00:00
janeintoronto 0 Reputation points
1 answer

Senior University in Murtosa, access to Microsoft office 365 and Teams

Sir, We are a Senior University that has began in [Moderator note: Personally Identifiable Information removed] We are a non profit organization that focuses on helping elderly citizens to learn new skills and keep their mind occupied. We have lessons on…

Microsoft Teams | Microsoft Teams for education | School connection
asked 2026-09-24T17:01:10.18+00:00
Manuel Arcêncio 0 Reputation points
edited a comment 2026-10-14T20:19:47.29+00:00
Ryan-N 16,220 Reputation points Microsoft External Staff Moderator
2 answers

how do i log into minecraft if the web page resets everytime?

i got a new laptop and i have been trying to sign into my Minecraft account but when i do it says "logging in, redirecting" then refreshes the page WITHOUT logging me in and i have spent a total of 15 minutes trying to get signed in but it…

Windows for home | Windows 11 | Gaming
asked 2025-12-25T17:57:21.8866667+00:00
H P 0 Reputation points
commented 2026-10-14T20:18:48.5266667+00:00
Shermannerd 0 Reputation points
3 answers One of the answers was accepted by the question author.

Xbox Series X won't work with HDR in 1440p

Wassup, How you doing? I went to Xbox support 1st, but there's just an AI that was of no help, so I am attempting a last hail mary since the Xbox Community was deleted or hasn't been transferred yet for some reason It seems that Xbox defaults itself…

Windows for home | Other | Gaming
asked 2025-11-04T06:29:56.5933333+00:00
Cohner Lee Benton 40 Reputation points
answered 2026-10-14T20:17:18.12+00:00
Łukasz Chrzanowski 0 Reputation points
3 answers One of the answers was accepted by the question author.

How is 2 TB of shared storage better than 1 TB per person for Microsoft 365 Family?

I received an email stating that Microsoft 365 Family cloud storage will change from 1 TB per person to 2 TB of shared storage: “More flexible cloud storage: Your cloud storage allowance will change from 1 TB per person to 2 TB of shared storage so…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-09T15:39:33.1166667+00:00
Darrin G. Labensky 100 Reputation points
commented 2026-10-14T20:16:04.0233333+00:00
Michael Bliss 0 Reputation points
1 answer One of the answers was accepted by the question author.

Is Anyone Else Having Trouble with the SharePoint FAQ Web Part?

I've recently started using the FAQ web part and have two problems: The "Copy link to question" link doesn't take people to the question or even the FAQs - it just takes them to the top of the web page; and I've tried submitting test…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-03-10T17:27:56.13+00:00
CK1104 50 Reputation points
commented 2026-10-14T20:15:52.42+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
4 answers One of the answers was accepted by the question author.

Me llego un correo que dice que me cancelaran mi cuenta, es verdad?

Hola me podrían confirmar que si es verdad o no? El correo dice lo siguiente: Protocolos De Seguridad E Proteccion ******@live.com.mx Para: Tú ******@outlook.com lunes, 29 de septiembre, 5:15…

Outlook | Web | Outlook.com | Email
asked 2025-09-30T01:50:39.77+00:00
Eduardo Santiago 5 Reputation points
accepted 2026-10-14T20:15:50.8733333+00:00
Eduardo Santiago 5 Reputation points
1 answer

Microsoft solitare and minesweeper won't sign in to Xbox.

10/14/2026. Can't sign in to Microsoft Solitaire or Minesweeper. Tried all day, restarted the computer, and tried the repair option in Settings. Nothing worked. Does anybody know what is going on?

Windows for home | Other | Gaming
asked 2026-10-14T20:14:48.8166667+00:00
Bradley Buzan 5 Reputation points
answered 2026-10-14T20:15:37.5966667+00:00

AI answer

2 answers

azure premium file shares

what kind of account allows premium file shares? StorageV2 and Block blobs

Azure | Azure Training
asked 2026-10-14T19:29:41.4533333+00:00
Jeff Jackson 0 Reputation points
answered 2026-10-14T20:14:49.2766667+00:00
Jose Benjamin Solis Nolasco 12,856 Reputation points Volunteer Moderator
1 answer

Patch Regression: KB5002934 (October 2026) breaks copy/paste fix originally provided by KB5002665 in Excel 2016 MSI

Issue Description: The silent copy/paste failure in Excel 2016 (MSI) has returned immediately after installing the cumulative update KB5002934 (released October 13, 2026). Technical Analysis: Environment: Excel 2016 MSI (Traditional Volume License…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-14T16:11:30.66+00:00
Narciso Gonzalez 0 Reputation points
edited a comment 2026-10-14T20:14:07.1866667+00:00
Hebert Shinzato 0 Reputation points