When I try to schedule my PL-300 exam, I get a blank white page when the site redirects to "https://wsr.pearsonvue.com/testtaker/sso/Integration.htm".

Question

After logging in and providing all my details, I'm getting the error shown below. Could you please help me resolve it or assist me in scheduling the PL-300 exam?

I tried on different browsers, mobile but got same error.
Please let me know if you need more information.

Answer 1

Hi @Manisha Kshirasagar , 

Thank you for contacting us. 

We understand that you're encountering a blank page issue while attempting to schedule your PL-300 certification exam. We're sorry for the inconvenience. 

As a member of the Forum Moderators, I'm not directly equipped to resolve certification-specific issues like exam scheduling or profile management. However, I can definitely guide you to the correct support channels that specialize in these areas and can provide the most effective assistance for your situation. 

To get the appropriate assistance, we kindly recommend that you reach out directly to the certification support team using the steps below: 

1. Microsoft Certification Support Forums (Microsoft Learn) 

For any issues related to your Microsoft Certification profile, exam registration, or general scheduling difficulties from the Microsoft Learn side, the dedicated Certification Support team on the Microsoft Learn forums is your primary resource. 

• Microsoft Certification – Exam Registration/Scheduling: You can post your question here for assistance with scheduling problems. 
• Microsoft Certification – Profile / MCID Assistance: If you suspect any issue with your certification profile or MCID, this is the place to get help. 
• General Microsoft Training Support Forum: This is the broader forum where you can ask new questions. 

To ask a question: 

• Visit the forum relevant to your issue from the links above. 
• Click "Get Started" or "Ask a new question >". 
• A Microsoft Learn/Certification Moderator will then assist you directly. 

2. Pearson VUE (Exam Delivery Partner) 

For any technical issues encountered on the Pearson VUE scheduling page itself, or for direct assistance with scheduling, Pearson VUE's customer service team is best equipped to help. 

• Pearson VUE – Customer Service Contact Page: Find phone numbers and other contact options for your region - Pearson VUE – Customer Service 
• Pearson VUE – Live Chat with Support: Often the quickest way to get immediate help for technical scheduling problems - Pearson VUE – Live Chat with Support 

Please feel free to reach out again if you have any other questions related to Microsoft 365. I hope this helps you resolve the issue as soon as possible. 

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