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Correlation Id: a2e1c0d9-d894-4751-882a-a8eeb2ba5cf5 Timestamp: 2025-05-25T11:27:52.000Z DPTI: fc86cfff66dc5988 Message: The operation attempted is invalid. Tag: 5ssai Code: 1164926648

Iliyan Stoychev 0 Reputation points
2025-05-25T11:39:29.1266667+00:00

Correlation Id: a2e1c0d9-d894-4751-882a-a8eeb2ba5cf5

Timestamp: 2025-05-25T11:27:52.000Z

DPTI: fc86cfff66dc5988

Message: The operation attempted is invalid.

Tag: 5ssai

Code: 1164926648

Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Austin-H 3,285 Reputation points Microsoft External Staff Moderator
    2025-05-25T23:33:44.63+00:00

    Hi @Illiyan,

    Thank you for reaching out Microsoft Q&A.

    According to this issue, may I know if you have encountered this device on your computer or mobile devices while trying to sign into OneDrive?

    Please follow this instruction for troubleshooting steps on error 5ssai:

    User's image

    Reference: https://answers.microsoft.com/en-us/outlook_com/forum/all/something-went-wrong-5ssai/16edbd73-c40a-492b-9196-5298423bf705

    Please let me know if you could provide me specific information or update about this issue.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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