When & how to get the certificate after passing the exams

Question

Hi,
My Azure exam was done by on the previous friday, but still the certificate are not visible in the profile. How and when we get the Microsoft certificate after passing the exam Microsoft Azure AI Fundamentals. Could you please help me.

Thanks

Answer 1

Hello Devika S,

After successfully passing a Microsoft certification exam, your certificate typically becomes available within 24 to 48 hours in your Microsoft Learn profile. Here's how you can access and download your certificate:

Steps to Access and Download Your Certificate

1. Sign In to Microsoft Learn:

Go to the Microsoft Learn Certifications Dashboard.

• Sign in using the same Microsoft account you used to register for and take the exam.

1. Navigate to Certifications:

Click on your Profile icon.

Select Credentials from the dropdown menu.

• Click on the Certifications tab to view your earned certifications.

1. Download Your Certificate:

Locate the certification you wish to download.

Click on View certification details.

In the certification details page, look for the Download or Print option.

• Click Download to obtain a PDF copy of your certificate.

Note: If a direct download option isn't available, you can use the Print function and choose Save as PDF to save the certificate to your device.

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🕒 Waiting Period

If you don't see your certificate immediately after passing the exam, please allow up to 48 hours for the system to update your certification status. This is a common processing time for certifications to appear in your profile.

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🛠️ Troubleshooting Tips

• Ensure Correct Account Usage:
  • Verify that you're signed in with the same Microsoft account used for exam registration.
• Check for Prerequisite Exams:
  • Some certifications require passing multiple exams. Ensure all necessary exams are completed
• Contact Support:
  • If your certificate isn't visible after 48 hours, reach out to the Microsoft Certification Support Forum for assistance.

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🎖️ Accessing Badges and Transcripts

• Digital Badges:
  • Microsoft provides digital badges for certifications, which can be shared on platforms like LinkedIn. Access your badges through the Credly platform.
  Transcripts: To view or share your certification transcript:

       Navigate to your [Certification Dashboard](https://learn.microsoft.com/en-us/users/me/credentials/transcript).
  
             Click on **View Transcript**.
  
                   From here, you can download, email, or share your transcript as needed.
  

Best Regards,

Jerald Felix

Answer 2

Hi Devika S,Thank you for contacting Q&A Forum. I would like to provide my findings and proposed solution:

After you pass a Microsoft certification exam, your certificate typically becomes available within 24 to 48 hours in your Microsoft Learn Certifications Dashboard.

• How to Access and Download Your Certificate:
  • Sign in to Microsoft Learn using the same account used for the exam.
  • Go to your Profile → Credentials → Certifications tab.
  • Click on View certification details.
  • Use the Download button (or "Print" > "Save as PDF") to save your certificate.
• If you don’t see your certificate:
  • Wait up to 48 hours (it may still be processing).
  • Confirm you’re using the correct Microsoft account (the one tied to your exam).
  • If applicable, ensure you've completed all required exams for that certification.
• Still not showing? Reach out to Microsoft Certification Support for help.
• Digital Badges:
  • You’ll also receive a digital badge via Credly, which you can share on LinkedIn and other platforms.

Let us know if you need help finding your certificate or badge!

Kindly let me know if this work for you and please let me know if you have any further questions.

If I have answered your question, please accept this as answer as a token of appreciation and don't forget to give a thumbs up for "Was it helpful"!

Best regards,

Chris