Facing problem to invite my clients in microsoft teams to talk using my 365 account. It is happening from yesterday. My other colleagues also facing the same issue. can anyone tell me what's the problem with microsoft teams now?

Question

Hi, my coworkers and I are experiencing issues inviting our customers to Microsoft Teams for discussions using my Office 365 account. We are inviting them using their numbers through Microsoft Teams. Not sure why it is happening, we do not have their emails. only have the phone numbers. Can anyone tell me what the problem is?

Answer 1

Hi @Md. Nurul Islam

Thank you for reaching out to Microsoft Q&A Support. 

Unfortunately, it seems that Microsoft Teams does not support sending meeting invitations using only a phone number, unless your organization has Audio Conferencing enabled. This feature allows participants to dial in to a meeting using a phone number, but it requires: 

• An Audio-Conferencing license assigned to the meeting organizer 
• A conference bridge with dial-in numbers configured 

Link document: Set the phone numbers included on invites - Microsoft Teams | Microsoft Learn 

So, I would like to recommend you can try these alternatives way: 

• Use Email Invitations Instead 
• Send the Meeting Link via SMS instead 

In case you want to Enable Audio Conferencing, you can follow these steps: 

• Sign in to the Microsoft Teams admin center. 
• In navigation pane, expand Users > Manage users. 
• Select the user's name from the list of available users. 
• Next to Audio Conferencing, select Edit. 
• Use the Toll number or Toll-free number fields to enter the numbers for the user. 
• Select Apply. 

Hope you will solve this problem soon. 

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