I am trying to uninstall old versions of Office and related programs, and I am getting a lot of error messages.

Question

I am getting multiple instances of this error when I'm trying to uninstall Microsoft Office.

How do I fix it?

Eric

Answer 1

Hi @Eric Johanson

Thank you for reaching out to the Microsoft Q&A Forum. 

Based on your description, it seems you are encountering errors when trying to uninstall old versions of Microsoft Office. You can try the following steps to resolve the issue: 

Run SFC and DISM Commands: 

1. Open Command Prompt as an administrator: 
   • Type "cmd" in the Windows search bar. 
   • Right-click on "Command Prompt". 
   • Select "Run as Administrator". 
2. Run System File Checker (SFC): 
   • Type sfc /scannow without quotes and press ENTER to scan and repair system files.
3. Run DISM Commands:  Type the following commands one by one and press ENTER after each: 
   • DISM /Online /Cleanup-Image /CheckHealth 
   • DISM /Online /Cleanup-Image /ScanHealth 
   • DISM /Online /Cleanup-Image /RestoreHealth

You can also perform a clean boot to troubleshoot further: How to perform a clean boot in Windows - Microsoft Support 

I'm looking forward to your update. 

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