how to fix You don’t currently qualify for a Microsoft 365 Developer Program sandbox subscription” and I’m not able to set up the E5 subscription.

Question

Subject: Not Eligible for Microsoft 365 Developer E5 Sandbox

Hi, I’ve completed my Microsoft 365 Developer profile with all required information, but I still see the message “You don’t currently qualify for a Microsoft 365 Developer Program sandbox subscription” and I’m not able to set up the E5 subscription.

Could you please help me understand what I can do to become eligible or if there’s a review process pending?

Thanks in advance.

Answer 1

Hi 036-Muthu Selvi 

Thank you for posting your question in Microsoft Q&A.  

We understand your concern, and we’d like to offer the following suggestions that may help resolve the issue. Please try signing back into your original account and review the points below:  

• To activate the E5 developer sandbox in the Microsoft 365 Developer Program, you need to meet certain eligibility criteria: Microsoft 365 Developer Program FAQ | Microsoft Learn.  
• Please ensure that you have met all the requirements specified by Microsoft for accessing the E5 developer sandbox. If you believe you meet the criteria and are still facing issues, you can reach out to Microsoft Developer Support for further assistance: Contact Us - Developer Support.  

You can also request to check your E5 subscription issue via: 

Call Microsoft Support: For additional assistance, use this link to find the appropriate contact number: Customer service phone numbers - Microsoft Support      

Additionally, please ensure that you are signed in after accessing the page and refresh the browser to enable full access to all available features.  

As forum moderators, we don’t have access to the detailed system needed to troubleshoot this effectively due to privacy and security constraints. We recommend contacting Microsoft’s support team directly, as they are best equipped to address and resolve this type of issue efficiently.  

We hope this information is helpful and appreciate your understanding.  

   

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