windows compatibility check

Question

I have a HP ELITE BOOK 1040 G3,does it qualify for the windows 11 update

Answer 1

I don't know on the top of my head, but download the PC Health Check to find out: https://support.microsoft.com/en-us/windows/how-to-use-the-pc-health-check-pp-9c8abd9b-03ba-4e67-81ef-36f37caa7844.

Answer 2

Dear @Laura Minayo

Thank you for contacting Microsoft Q&A Forum. 

I understand that it can be disappointing when high-quality legacy hardware like the EliteBook 1040 G3 no longer qualifies for the latest OS upgrade — this is one of the challenges of evolving security and performance standards in modern computing. Following a review of Microsoft’s official Windows 11 hardware requirements, I would like to confirm that the HP EliteBook 1040 G3 is not eligible for a supported upgrade or installation of Windows 11 via Microsoft-supported channels by some reason: 

1. Unsupported Processor (CPU) 

The HP EliteBook 1040 G3 is equipped with Intel 6th Generation (Skylake) processors such as the Intel Core i5-6300U or i7-6600U. 

Per Microsoft’s official list of supported processors, Windows 11 only includes support for 8th Generation Intel CPUs (Coffee Lake) and newer. 

Reference: Windows 11 supported Intel processors – Microsoft Docs 

As this device’s CPU is not on the supported list, Windows 11 installation via official upgrade paths (e.g., Windows Update) will be blocked, and the hardware will be flagged as non-compliant. 

1. TPM 2.0 May Be Missing or Disabled 

Windows 11 requires hardware-based security features, including Trusted Platform Module (TPM) version 2.0. 

Some HP EliteBook 1040 G3 machines may only offer TPM version 1.2, and even if you upgrade to TPM version 2.0, you will still not be able to use Windows 11

Reference: TPM 1.2 T0 TPM 2.0 Upgrade for HP EliteBook Folio 1040 G3 - HP Support Community - 9400283

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link  

Microsoft mandates TPM 2.0 for secure boot, device encryption, and other modern security features. 

Reference: TPM recommendations | Microsoft Learn 

If TPM 2.0 is not available or cannot be enabled, the system will not meet the secured-core requirements expected by Windows 11. 

1. Lack of Official Windows 11 Drivers from the Manufacturer 

HP has not published Windows 11-compatible drivers for the EliteBook 1040 G3. 

Only Windows 10 driver packages are currently available on HP’s official support page for this device. Without confirmed compatibility, key features such as: 

• Chipset-level integration 
• Touchpad and gesture support 
• Biometric authentication (fingerprint) 
• Docking station functionality 
• Firmware-based security layers 

If these do not operate correctly, it could lead to instability and degraded performance. 

Devices running unsupported drivers may also fail to pass future Windows compliance and performance checks. 

I recommend continuing to use Windows 10, which will remain fully supported with security updates and technical assistance until October 14, 2025, or consider transitioning to modern hardware that meets all prerequisite requirements for Windows 11.   

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Answer 3

To quickly view parameters that are checked and results run:

https://aka.ms/GetPCHealthCheckApp

https://support.microsoft.com/en-us/windows/how-to-use-the-pc-health-check-app-9c8abd9b-03ba-4e67-81ef-36f37caa7844

or

https://www.majorgeeks.com/files/details/whynotwin11.html