I have a very big problem with my pc or my Microsoft Edge browser.

Question

I have a very big problem with my pc or my Microsoft Edge browser.

VAIBHAV JAIN 20

I have a very big problem with my pc or my Microsoft Edge browser. I don't know what is happening that if there is edge on my pc it keeps running it's own in background and plays videos on youtube that does not show. I tried to delete all the files of edge like the edge folder, edgeupdate, edgecore etc. but reinstalls again and if I mute my speakers of my laptop, it unmutes itself again and again. Because of this I am having alot of problems in my pc also like syncing and etc. What to do?

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Answer 1

Hi VAIBHAV JAIN

Thank you for reaching out to the Microsoft Q&A forum and apologize for this inconvenience.

Based on your description, I think your EDGE browser might be enabling the "Running in the Background" feature, when this feature is enabled, to disable this feature, you can do the following steps:

Open Microsoft Edge and navigate to the ellipses (…) to open Settings and more.
Select Settings > Systems and performance > Settings
Scroll to Continue running background extensions and apps when Microsoft Edge is closed to toggle it off.

User's image

Link Article: Why Is Microsoft Edge Running in the Background? | Microsoft Edge

Additionally, you can try Blocking Edge's "Media Auto play" feature by

Go to edge://settings/content/mediaAutoplay
Set to "Limit" or "Block"

Above are the workaround methods you can try to see if the problem persists or not, if the problem is still not resolved, you can update us in the comment section.

Hope you will solve the problem soon

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Steven-N 3,530 Reputation points Microsoft External Staff Moderator

2025-06-12T10:08:30.6833333+00:00

Hi VAIBHAV JAIN

Just checking in to see if the above information was helpful.

If you have any further updates on this issue, please feel free to post back.

If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Steven-N 3,530 Reputation points Microsoft External Staff Moderator

2025-06-16T07:35:05.0566667+00:00

Hi VAIBHAV JAIN

Is there any update on this thread?

If the issue has been resolved, please mark the helpful replies as answers.

This helps others in the community facing similar problems.

Thanks for your understanding.

Answer 2

VAIBHAV JAIN 20

PROBLEM WASN'T SOLVED. I WANT TO COMPLETLY DELETE IT.

Steven-N 3,530 Reputation points Microsoft External Staff Moderator

2025-06-18T10:55:51.99+00:00

Hi VAIBHAV JAIN

Thank you for your response and for keeping us updated on the situation.

Based on what you’ve already tried and the issue still persisting, I’m beginning to suspect that the root cause may not lie with Microsoft Edge itself. It’s possible that the underlying problem is related to your system, potentially involving malware, BIOS settings, or other system level issues.

Unfortunately, as a forum moderator, I don’t have access to your device to investigate further or provide a definitive answer. In this case, we recommend that, if possible, you can try reinstalling the Windows operating system to see if that resolves the issue.

You can follow the instructions in this link to back up your data and perform a clean reinstallation of Windows.

Link instruction: Backup, restore, and recovery in Windows - Microsoft Support

Note: Reinstalling Windows may result in the loss of personal files, applications, and system settings. You should back up all important data before proceeding to avoid potential data loss. This process may also require reinstallation of software and drivers, and access to valid licenses. While every effort will be made to ensure a smooth experience, we are not liable for any data loss, hardware issues, or software incompatibilities that may arise during or after the reinstallation.

Hope you will solve the problem soon.

Best Regards

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I have a very big problem with my pc or my Microsoft Edge browser.

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