Chatbot Application

Vixikenly 25 Reputation points
2025-06-10T14:01:32.0666667+00:00

I’ve just found the discussion about the chatbot applications here on Community: https://answers.microsoft.com/en-us/msteams/forum/all/what-impact-will-the-deprecation-of-multi-tenant/cc50d5e5-eff7-406f-85cd-68c2bfde16b8

And I don't know if this issue has been solved on this platform, I want to understand more insight of this topic, thanks

Microsoft Teams | Development
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  1. Steven-N 1,995 Reputation points Microsoft External Staff Moderator
    2025-06-10T14:21:31.5233333+00:00

    Hi Vixikenly

    Thanks for reaching out to Microsoft Q&A Forum support 

    Thank you very much for your interest in this topic, I had a reply to the author yesterday, you can check it out and can go directly to be able to make a discuss with the author at. 

    Link: What impact will the deprecation of multi-tenant chatbot applications built with the Bot Framework, particularly those deployed in Microsoft Teams? - Microsoft Q&A 

    And to inform you more clearly about this topic, I will also write down the answer from Microsoft Forum Moderator here: 

    I've conducted some research, and checked through his Stack Overflow links, and found this discussion on Microsoft Tech Community with answer marked and relevant to his context.   

    Link discussion: What is the recommended bot type for multi-tenant bots? | Microsoft Community Hub 

    I also double-checked across other sources to see if there might be an alternative approach, but unfortunately, I wasn’t able to find any additional guidance. At this point, the Tech Community's response is the only direction I can confidently point to. 

    As a forum moderator, I’m here to help guide discussions and share information based on Microsoft documentation and community knowledge, but I don’t have access to internal product insights or the ability to give the precise answer from a developer perspective. 

    So I’d recommend original author to following up directly on that thread to ask for clarification. And if he still need a more definitive answer, the best next step would be to open a Unified Support ticket here: 

    Link: Unified Support (Paid support ticket) 

    Additionally, once again I want to clarify the scope of support available for your information: 

    • Teams Admin Center: You can submit a free support ticket here, but it's primarily intended for issues directly related to Microsoft Teams functionality. It doesn’t cover development-related questions or architectural guidance. 
    • Microsoft Q&A: This forum is a great place for community-driven support and advice based on publicly available documentation and research. However, we don’t have access to internal database or the ability to provide insights from the product engineering teams. 

    That said, the two most reliable paths forward are either checking the Tech Community post, which includes input from Microsoft engineers, or submitting a Unified Support ticket to connect directly with the Product Group.


     If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".    

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 


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