SharePoint login issue

Question

I am the Admin of the organization but i have the issue when log in the SharePoint Admin Center with the unmanaged device, it denied my access even with the admin roles.

Any solution ?

Answer 1

Hi Codeen

Thanks for reaching out to Microsoft Q&A Forum support.

Based on your description, I understand that you are experiencing a sign-in issue with Unmanaged device to the SharePoint Admin Center, even though you have administrative privileges. So, I think you can try.

Option A: Try to sign in with the managed device and unable blocking access in Entra ID

You can follow the instruction in this article: IT Admins - SharePoint and OneDrive unmanaged device access controls - SharePoint in Microsoft 365 | Microsoft Learn

Option B: You could use following PowerShell to allow full access

$AdminSiteURL="https://tenant-admin.sharepoint.com" 
$Cred = Get-Credential  Connect-SPOService -URL $AdminSiteURL -Credential 
$Cred  Set-SPOTenant -ConditionalAccessPolicy AllowFullAccess

Additionally, I've conducted some research and found this discussion is relevant to your context, you can find more insight here: Access denied on Sharepoint admin center but user has SP admin role | Microsoft Community Hub

All the method may need 24-48 hours for applied so if the issue persists after this period and after trying the above steps, please let us know. 

Hope you will solve the problem soon 

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