Action and App options are not fully displayed in MS teams for custom app.

Question

When i click on action and app in MS teams message bar search bar and apps are not displayed for the custom chatbot applications, whereas they are working as expected in regular chats. Is there any new update in teams? Help me on how to change it back to normal.

Current behavior:

Expected behavior:

Checked in both desktop and web Version of teamsmanifest.txt.

Answer 1

Hi @Venkatanarayanan Satishkumar

Thank you for reaching out to the Microsoft Q&A Forum. 

Based on your description, it seems that when interacting with your custom chatbot app in Microsoft Teams, the Action and App options are not fully visible, while everything works fine in regular chats. 

I’ve reviewed all available documentation and tested the behavior in my own environment. I also checked relevant settings such as permissions and messaging policies in the Teams Admin Center. So far, I haven’t found any settings that would cause the issue you described, everything appears to function normally on my side. 

Unfortunately, as a moderator, I don’t have access or the necessary tools to investigate this issue in more depth. For this reason, I recommend that you raise a support ticket with Microsoft 365 support so their engineering team can take a closer look. 

If you're an admin, you can create a ticket by signing into the Microsoft 365 admin center, going to Support > Help and support, typing in your issue, and choosing Contact support. If you’re not sure who your admin is, this article might help: How do I find my Microsoft 365 admin? 

I really appreciate your patience and understanding.

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