Automated Mailbox Filter rules

Question

I have created a set of rules to redirect a mail within a mail box to another folder; However, when I run the process, it picks up the already sent mails within the maibox and execute the rules but it does execute the rules for future mails. what do you think the issue is?

Answer 1

Dear Olusegun Jimoh

Thank you for posting your question in the Microsoft Q&A forum.

Based on the information provided, it appears that you are trying to create a set of rules to redirect emails in your mailbox to a specific folder. However, when executing the process, the rules only apply to existing emails within the mailbox and do not affect incoming emails.

I tested this issue and found some promising results. You might want to try the following steps:

1. Open Outlook → Click on More options (three dots) → Rules → Create Rule.
2. Set up the rule as follows:
   • Under Add a condition, select Apply to all messages.
   • Under Add an action, choose Move to → Select the folder you created.
   • Enable "Run rule now" to apply the rule immediately.
3. The rule should now function as expected, as demonstrated in the test I ran for you.

At this time, my test indicates that the rule is working properly. I’d appreciate it if you could try these steps and let me know the results. If you’re still experiencing issues, please provide more specific details about the problem, and I’d be happy to troubleshoot further with you.

Looking forward to your update! Please feel free to reach out if you need any further assistance.

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