Delay in Analytics Refresh for Custom Agents in Copilot Studio

Question

When creating custom agents in Copilot Studio, it has been observed that the Analytics pane does not refresh with statistics immediately.

What is the typical delay period between when conversation details are captured and when they appear in the Analytics tab?

Additionally, testing is being conducted on a published demo site rather than the test pane.

Answer 1

Hi @Deril Raju

Thank you for posting your question in the Microsoft Q&A forum.  

Based on the information you have provided, looks like you want to know how long it will take for the data to appear on analytics dashboard. 

From Microsoft documents, it can take up to an hour to update the statistic in analytics tab. 

You mentioned that you published you a custom agent on a demo site, the process could take longer due to the bigger data the agents take in. 

You can read more at Key concepts – Analytics - Microsoft Copilot Studio | Microsoft Learn 

I hope this information helps. 

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