Hi @Rita Rita
Welcome to Microsoft Q&A Forum.
Thank you so much for taking the time to share the details of your situation, especially with the added complexity of working around third-party app restrictions in your region. I completely understand how frustrating it can be when you’re exploring alternatives like the Microsoft Teams Approvals app and run into limitations that seem unclear or inconsistent.
Based on what you've described, I’ve done some testing and research on my end. While I haven’t encountered this exact issue firsthand and recognizing that there may be differences between our environments, to better understand and offer more accurate guidance, could you kindly confirm:
- Are you experiencing this issue only on the Teams desktop app, or does it also occur when using the Teams web app (https://teams.microsoft.com)?
Trying both versions can help determine whether the issue is client-specific or potentially related to your account or tenant configuration.
As a forum moderator, I’m here to help guide discussions and share insights based on Microsoft documentation and community experience. While I don’t have direct access to your device or the ability to run diagnostics myself, I’ll do my best to support you with practical steps and connect you with the right resources if needed.
Looking forward to your response so we can continue troubleshooting together.
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