Request for PDF Certificate and Certification Status: Candidate ID: ‎MS0994642982‎ Registration ID: 508857332

Question

Dear Microsoft Certification Support Team,

My name is Giovanni Lima, and I successfully passed the AI-102: Designing and Implementing a Microsoft Azure AI Solution exam on July 17th.

I would like to kindly request assistance in downloading the official PDF certificate for this exam. Additionally, I believe I might have other active certifications, and I would appreciate it if you could help me verify their current status.

For your reference:

Personal email used during certification: ******@leonardo.com

Work email: ******@leonaedo.com (please note the domain may contain a typo: "leonaedo.com" instead of "leonardo.com")

Please let me know if you need any further information to locate my account or process the request.

Thank you in advance for your support.

Best regards, Giovanni Lima

Answer 1

Hi @Giovanni Antonio Lima

Thank you for posting your question in the Microsoft Q&A forum. I understand that you're looking for a PDF version of your certificate and verify their current status. To locate the correct profile and print PDF Certification, I suggest trying all possible email addresses. Here are some tips to recover unexpected email addresses: 

1. Check your browser history and save passwords. 
2. Verify all email accounts you may have. 
3. Check all emails domains. 
4. Review all your previous work and personal accounts in MS Learn. 
5. Select Credentials > Certifications. 
6. Under the certification title, select: “Print certificate” and then, “Save as PDF”. 

As a moderator, I don't have the necessary tools or permissions to access systems related to the training platform. If you still don't see the print button, I recommend that you reach out directly to the dedicated Training Support team. They are the experts with the right access to help you with any questions related to your certification. For more information, you can refer to these links below: 

Training, Certification, and Program Support Community:  

Microsoft Certified Trainer   

Microsoft Credentials  

I hope this information can help you to solve your issue soon.   

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Answer 2

Microsoft Q&A(en-us) does not support Microsoft certifications.

Please ask questions about Microsoft certifications in the dedicated community below Training, Certification, and Program Support Community

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